Handler Work, Jobs in Atherstone, War (with Salaries)

Final Review Case Handler
Platform Housing —Birmingham
- Up to £45,492 a year
- Remote
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
6d
Enquiry Handler
Hilton Garage —Derby
- £24,420 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
Emergency Call Handler
PA Housing —Leicester
- £26,755 - £27,893 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
8d
Customer Account Handler
Cleveland Cable Co Ltd —Sutton Coldfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
14d
Cargo Ramp Agent - EMA
YunExpress —East Midlands Airport
- From £28,500 a year
- Full-time
- English
- Analysis skills
- In-person
- Relocation assistance
Quick apply
Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Weekend availability
Claims Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
VacancyTitle: Production & Skilled Operatives
Pilgrim’s Europe —Attleborough
- £13.60 - £15.26 an hour
- Full-time
Security K9 Dog Handler
Marpol Security Limited —Birmingham
- £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
Material Handler
WHS Plastics —Birmingham
- Full-time
- Warehouse experience
- Communication skills
Quick apply
1d
Call Handler & Appointment Setter – Solar & Battery Sector
Actismart —Coseley
- £24,420 - £49,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Work from home
Quick apply
12d
Food Handler
Compass Group UK —Derby
- From £13.45 an hour
- Weekend availability
- Hospitality
13d
Claims Handler
Saints Reconstruction Ltd —Rugeley
- £28,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
14d
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Lead File Handler - Military Disease
Keoghs —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Material Handler
ElringKlinger —Leamington Spa
- Profit sharing
- Employee discount
Security Dog Handler
NVC Security —Derby
- £14 - £17 an hour
- Weekend availability
- Customer service
- English
- Communication skills
Quick apply
7d
Experienced Dog Handler – Boarding & Daycare
Poplar paws dog boarding and daycare —Markfield
- £12.21 - £15.50 an hour
- Part-time
- English
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
2d

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Final Review Case Handler

Platform Housing -
Birmingham

Apply Now

Job details

Fixed term contract
Up to £45,492 a year
6 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Car scheme

Qualifications

Driving Licence
Complaint handling
Microsoft Office
Analysis skills

Full job description

Salary: Up to £45,492

Location: Home-based with weekly travel to office

Basis: Full-Time, Fixed Term until September 2027

Are you an experienced complaints professional with strong regulatory knowledge and a passion for getting things right for customers?

We're launching a brand-new Final Stage Complaints Team and are looking for a Final Stage Complaint Handler to join us.

This is an exciting opportunity to be part of a new specialist team focused on managing high-level, complex and escalated complaints, including those referred to our Board, Executive Team and the Housing Ombudsman Service.

If you thrive on investigating complex cases, writing detailed responses and driving learning from complaints, we'd love to hear from you.

This role is on a fixed-term contract until September 2027 .

What could you be doing?

As a Final Stage Complaint Handler, you will:

Take ownership of high-level and escalated complaints from initial assessment through to final resolution.

Manage complex cases referred to Board and Executive level.

Act as an expert in the Housing Ombudsman Complaint Handling Code.

Liaise directly with the Housing Ombudsman Service, Councillors and MPs.

Produce detailed, comprehensive written responses that clearly explain findings and proposed resolutions.

Identify root causes, trends and learning outcomes from complaints.

Work closely with Heads of Service and Senior Leaders to mitigate risk and improve services.
Produce performance reports and contribute to organisational learning.

You'll play a vital role in ensuring our final stage complaint handling is robust, fair, compliant and customer-focused, helping us strengthen governance while improving outcomes for our customers.

What are we looking for from you?

We're looking for experienced complaint handlers who are confident working in a regulated environment.

You will have:

Experience in a senior complaint handling role.

Strong working knowledge of the Housing Ombudsman Complaint Handling Code.

Experience managing complex and executive-level complaints.

Experience working within a highly regulated environment.

Excellent written skills, with the ability to produce detailed, balanced and risk-aware responses.

Strong analytical skills and the ability to identify trends and learning.

Confidence influencing colleagues and working with senior stakeholders.

A calm, professional approach when handling sensitive and challenging situations.

High levels of IT literacy, particularly in Microsoft Office.

Driving license and use of your own vehicle.

You'll be proactive, resilient and committed to delivering high-quality outcomes that build trust with customers.

Why Join Us?

This is a unique opportunity to join a newly established team at a pivotal time. You'll help shape how we manage final stage complaints, embed learning and strengthen compliance across Platform.

With a new team in place now is an exciting time to be part of this new chapter.

If you're ready to make a real impact and help drive service improvement at the highest level, click Apply Now

What are some of our great benefits?

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave

Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave

Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts

Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more

Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)

Learning and Development opportunities

Salary sacrifice electric vehicle scheme

Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

For more information, please refer to the full Job Description for Final Review Case Handler or contact [email protected].

We encourage early applications as we may close the advert sooner if we receive a high volume of interest.

Apply Now

Refine Your Search

handler jobs in atherstone, war

Final Review Case Handler

Enquiry Handler

Emergency Call Handler

Customer Account Handler

Cargo Ramp Agent - EMA

Handler

Contact Handler

Claims Handler

VacancyTitle: Production & Skilled Operatives

Security K9 Dog Handler

Material Handler

Call Handler & Appointment Setter – Solar & Battery Sector

Food Handler

Claims Handler

Apprenticeship - Claims Handler

Insurance Account Handler

Lead File Handler - Military Disease

Material Handler

Security Dog Handler

Experienced Dog Handler – Boarding & Daycare

I want to receive the latest job alerts for handler in atherstone, war

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