Senior it manager Work, Jobs in Atherstone, War (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
VacancyTitle: Housing Manager
Housing 21 —Mancetter
- £33,743 - £50,000 a year
- Full-time
- Customer service
- Organisational skills
- Sick pay
7d
Project Manager
The Rothen Group —Atherstone
- From £35,000 a year
- Full-time
- Management
- Computer literacy
- Project management
- Free parking
- Life insurance
Quick apply
4d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Centre Head and Curriculum Manager
The Manufacturing Technology Centre —Coventry
- £57,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Recruiting
Quick apply
General Manager - Parts Logistics
Unipart —Tamworth
- £80,000 - £95,000 a year
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
Quick apply
10d
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Service Manager
Voyage Care —Nuneaton
- £43,000 a year
- Rehabilitation centre
- In-person
- Leadership
- Employee discount
Quick apply
Facilities Manager
LKQ Corporation —Tamworth
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Quality
FIND. —Derby
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
Quick apply
11d
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Senior Optical Assistant / Optical Lab Technician
Reglaze Glasses Direct —Market Bosworth
- £30,000 a year
- Full-time
- Management
- Laboratory experience
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Senior IT Service Manager
Government Property Agency —Birmingham
- £58,478 - £64,743 a year
- Full-time
- Presentation skills
- Continuous improvement
- Leadership
5d
Senior Site Chemist
Biffa Waste Services —Atherstone
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Employee discount
Quick apply
11d
Inventory and Optimisation Manager
Arvato Bertelsmann Supply Chain Solutions —Birmingham
- £53,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
2d
HubSpot Manager
Focus Group —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Head of Operations
Ministry of Justice —Burton-On-Trent
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Research
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount

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Senior Manager - IT Shared Service (Major Incident)

Coventry Building Society -
Coventry

Apply Now

Job details

Permanent | Full-time | Fixed term contract
£68,000 - £93,500 a year

Qualifications

ITIL Certification
Stakeholder liaison
DevOps
IT service management
Microsoft Office Suite
Microsoft Office
Team management
Agile
Major incident coordination
Leadership
Banking

Full job description

About the role

Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.

About you

You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:

Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
Experience working with complex, always-on technology estates and third-party service providers.
Demonstrated experience producing executive-grade operational insight and reporting.
Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
ITIL Foundation with further qualification in one or more relevant ITIL process.
Working understanding of Agile Ceremonies and DevOps Techniques.
Essential experience of working in a complex, pressurised production environment in the Banking industry
Use of Microsoft Office Products

Experience in these areas would be helpful:

Public Cloud, Customer-facing and member-facing systems, Infrastructure experience

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at M3 Senior Manager grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Location

Hybrid

Apply Now

Refine Your Search

senior it manager jobs in atherstone, war

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

VacancyTitle: Housing Manager

Project Manager

Head of People & Culture

Head of Corporate Operations

Centre Head and Curriculum Manager

General Manager - Parts Logistics

Senior Reward Manager - Executive Compensation & Equity Incentives

Service Manager

Facilities Manager

Head of Quality

Major Incident Management Lead

Senior Optical Assistant / Optical Lab Technician

Senior IT Service Manager

Senior Site Chemist

Inventory and Optimisation Manager

HubSpot Manager

Senior Manager, Operational Technology

Head of Operations

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