It support Work, Jobs in Audlem, Chs (with Salaries)

Help Desk Support
Trio Solutions Group Ltd —Stoke-on-Trent
- £29,000 - £30,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Organisational skills
Quick apply
1d
IT Support Engineer
Luminite IT Services Ltd —Longport
- £30,000 - £35,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
2h
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
IT Specialist
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
8d
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
12d
Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
- Work from home
Quick apply
10d
IT Administrator
Morris & Company Limited —Shrewsbury
- £30,000 - £35,000 a year
- Full-time
- Computer Science
- SharePoint
- In-person
Quick apply
2d
Junior IT Support Technician
IT-Pro Support —Ruabon
- £23,000 - £25,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
Quick apply
14d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
9d
Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Representative
Freedom Fibre —Newcastle
- Temporary
- Hybrid work
- Sales
- Customer service
- Continuous improvement
18h
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
Senior Systems Administrator
Muller Group —Market Drayton
- Full-time
- Microsoft Office
- Travel
- IT
- Employee discount
- Bereavement leave
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
Why Work With Us
Impulse Embedded —Newcastle-under-Lyme
2d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
13d
Assistive Technology Officer
Civic Recruitment Limited —Telford
- Full-time
Quick apply
18h

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Help Desk Support

Trio Solutions Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£29,000 - £30,000 a year
1 day ago

Qualifications

Customer service
Computer literacy
Technical support
IT support
Organisational skills
SIA

Full job description

4 on 4 off working pattern 12 hour shifts covering 07.00am – 19.00pm and 19.00pm – 07.00am

We have a fantastic opportunity to join our customer help desk team. We are experiencing significant growth across the business which makes this an exciting time to join.

We are looking for a focused individual to join our Help Desk working as part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate the ability to provide a resolution to the customer's satisfaction

We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key responsibilities

Have a clear and professional telephone manner.
Respond quickly and efficiently to incoming telephone in line with client service levels.
Accurately record details of the caller.
Attention to detail when obtaining and inputting information.
Monitor and action email inboxes promptly and efficiently.
Be proactive and driven in ensuring an excellent customer journey is provided.
Understand procedures and processes and operate them to the required standard.
Handling Customer Queries in a polite and professional manner
Liaising with internal departments to resolve customer queries

Essential

Ability to provide outstanding levels of customer service.
Experience of working in a busy team; driven to achieve personal, team, and business goals
Good organisational skills/ Ability to prioritise workload
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn
Aptitude for quickly building rapport with our customers
Strong team player
The ability to use multiple systems across the business and customer individual portals.
Good level of computer literacy including Microsoft
Gain an SIA CCTV and Guarding licence within 3 months, training and Licencing will be paid by the company.

Salary

· £30,000

Pay: £29,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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it support jobs in audlem, chs

Help Desk Support

IT Support Engineer

IT Support Engineer

IT Support

IT Specialist

IT Servicedesk Administrator

VodafoneThree - Incident Specialist

Technical Support Engineer

IT Administrator

Junior IT Support Technician

First Line Technical Support

Technical Support Advisor

Customer Service Representative

Technical Support Engineer – IT

Senior Systems Administrator

IT Technician

IT Support Apprentice

Why Work With Us

IT Client Support Specialist

Assistive Technology Officer

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