Customer support & client services managers Work, Jobs in Avonmouth, Bst (with Salaries)

Customer Service Manager (Maternity Cover, Fixed Term)
Hello Bio Ltd —Bristol
- £32,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexitime
Quick apply
6d
Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
13d
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
5d
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
10d
Service Delivery Manager
Connells Group —Blackwood
- Customer service
- Continuous improvement
- IT
- Free parking
Quick apply
11d
Customer Service Team Leader
Ayvens —Bristol
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
13d
Contact Centre Team Manager
BUUK Infrastructure —Cardiff
- £34,143 a year
- Hybrid work
- Microsoft Excel
- Management
- Customer service
Sales Support Manager
Marlborough Group —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Organisational skills
Quick apply
1d
Customer Service Supervisor
Tarmac —Bristol
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Workforce Planning Manager
Healix —Bristol
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Team Leader
Link Financial Outsourcing —Caerphilly
- £29,500 a year
- Full-time
- Customer service
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
5d
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
Head of Customer Care
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
- Financial services
4d
Senior Account Director
Walker & Sloan —Bristol
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
Customer Care Supervisor
Pilgrim's Europe —Chippenham
- Full-time
- CRM software
- Customer service
- Supervising experience
Quick apply
Customer Services Team Leader
Bath and North East Somerset Council —Bath
- £19.81 - £21.14 an hour
- Management
- Customer service
- Leadership
1d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Technical Support Manager
DVS —Cardiff
- Management
- Customer service
- Organisational skills
Part-time Customer Service Manager
International Workplace Group plc —Lydney
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
10d

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customer support & client services managers jobs near avonmouth, bst

Customer Service Manager (Maternity Cover, Fixed Term)

Hello Bio Ltd
Bristol

Quick apply

Job details

Full-time | Fixed term contract
£32,000 - £37,000 a year
6 days ago

Benefits

Flexitime
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Bachelor's degree
Organisational skills
IT
Communication skills
Time management

Full job description

Overview

Join Our Team as a Customer Service Manager (Maternity Cover)!

Are you organised, detail‑focused and passionate about delivering excellent customer service? We’re looking for a proactive and capable Customer Service Manager to join our team in Avonmouth on a maternity cover basis.

Hello Bio is a fast-growing manufacturer and supplier of high quality research reagents, and biochemicals for pre-clinical life science research, to universities and pharmaceutical customers worldwide.

In this role, you will be responsible for delivering first class customer service by maintaining a busy email inbox, answering the phone, processing orders, replying to customer requests and accurately following operating procedures, guidelines and policies.

*************************************

Customer Service

Managing a busy customer service inbox, organising, processing and replying to customer requests and queries as required
Proactively resolving customer queries and complaints, liaising with other departments
Answering telephone enquiries and fielding as appropriate

Customer relations

Issuing and following up on customer quotations
Forwarding communications and coordinating responses when necessary
Communicate with customers re. overdue accounts when required

Order Processing

Accurately and efficiently entering order data into order database
Arranging, processing and shipping orders and stock shipments
Import/export compliance and liaise with customs brokers when required
Following standard operating, procedures, guidelines, GDPR and policies

Reporting

To assist with the reporting and evaluation of customer service KPIs.

Distributor relations

Liaise with Distributors
Update product directories

Tradeshow support

To organise equipment, travel, accommodation and conference exhibition space for the trade shows that Hello Bio attends. Liaising with couriers, obtaining quotes, packing materials and shipping to deadlines.

Office Administration

Maintain stationery inventories, answering door etc
General administrative tasks

Requirements

Excellent communication skills (written and verbal)
Strong organisational skills and attention to detail
Competent IT skills (Microsoft Office and databases). Training in company specific software is provided.
Excellent interpersonal, time management, organisational, decision making, problem solving, and communication skills

Education:

Bachelor’s degree or equivalent

Why Join Us:

Collaborative Environment: Join a team that values collaboration, where your contributions are recognised and appreciated.
Impactful Work: Be part of a company that values efficiency and precision, contributing to our commitment to quality and customer satisfaction.

We offer a competitive benefits package including a generous holiday allowance and company pension contributions.

Starting salary £32,000-£37,000. The role is based on site at our laboratories in Avonmouth, Bristol and is full time (37.5 hours) (Maternity Cover).

Benefits:

Company pension
Flexitime
Health & wellbeing programme

Ability to commute/relocate:

Bristol BS11 0QL: reliably commute or plan to relocate before starting work

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Application deadline: 24/06/2026

Pay: £32,000.00-£37,000.00 per year

Benefits:

Company pension

Application question(s):

Do you have experience with Microsoft office? If so, with which products and how much experience do you have?
You are required to include a cover letter stating why you think you are suited for the role. Have you done this?

Education:

Bachelor's (preferred)

Experience:

customer service: 2 years (preferred)

Quick apply

Refine Your Search

customer support & client services managers jobs in avonmouth, bst

Customer Service Manager (Maternity Cover, Fixed Term)

Client Onboarding & New Business Team Leader

Customer Service Assistant

Client Services Manager

Customer Experience Manager

Service Delivery Manager

Customer Service Team Leader

Contact Centre Team Manager

Sales Support Manager

Customer Service Supervisor

Workforce Planning Manager

Team Leader

Facilities Helpdesk Manager

Head of Customer Care

Senior Account Director

Customer Care Supervisor

Customer Services Team Leader

Manager of Dedicated Implementations - EMEA

Technical Support Manager

Part-time Customer Service Manager

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