Customer service manager Work, Jobs in Axminster (with Salaries)

Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
4d
Customer Service Manager
B&M Retail —Tiverton
- £27,873 a year
- Weekend availability
- Leadership
- Employee discount
9d
Customer Services Portfolio Manager
EDF Energy —Exeter
- £45,760 a year
10d
Customer Communications Manager
South West Water —Exeter
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
9d
Duty Manager
Bouder Exe - part of Quay Climbing Ltd —Exeter
- £14.01 an hour
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
7d
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Business Manager
Vertu Motors —Exeter
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Business Development Manager
Safetykleen —Exeter
- £35,000 a year
- Full-time
- Sales
- Employee assistance programme
Quick apply
New Car Sales Manager
Vertu Motors —Exeter
- £45,000 - £65,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Office Manager/PA
AZebra Group Ltd —Exeter
- £28,000 - £30,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
2d
Team Leader
Card Factory —Bridport
- £13 an hour
- Leadership
Assistant Manager
Loake Shoemakers —Exeter
- From £28,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Employee discount
Quick apply
14d
Used Car Stock Manager
Van Mossel Automotive Group UK Ltd —Yeovil
- Employee discount
- Gym membership
Quick apply
Retail Store Manager
Loake Shoemakers —Exeter
- £34,000 a year
- Full-time
- Microsoft Office
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
14d
Area Sales Manager
Brakes —Exeter
- Up to £34,000 a year
- Full-time
- Salesforce
- Annual leave
Van Service Manager - Mercedes-Benz of Taunton
City West Country Ltd —Taunton
- Up to £48,550 a year
- Monday to Friday
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Shop Manager
Farmfoods —Bridgwater
- £34,262.76 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Service Development Manager - 12 month fixed term contract
EDF Energy —Exeter
- £45,760 a year
- Hybrid work
- Continuous improvement
- Communication skills
1d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Exeter
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
Customer Experience Manager
Sainsbury's —Sherborne
- From £32,700 a year
- Management
- Leadership
- Employee discount
8d

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Customer Experience Lead

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
4 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Job Title: Customer Experience Lead

Company: LUNA & me

Location: Beaminster, West Dorset (DT8 3PT)

Salary: £32,000–£35,000

Job Type: Full-time, permanent

Hours: Monday to Friday, 8.00–16.30

Work Location: Office-based (not remote, not hybrid)

LUNA & me is a premium fresh pet food company. Ten years established. The highest-rated pet food in the United Kingdom, and we built that reputation the hard way, one customer, one animal, one interaction at a time.

We are looking for a Customer Experience Lead to own the daily running of our customer experience function, reporting directly to the founder.

What the role is

This is a hands-on office role. You handle customer enquiries by email and phone. You write responses that are warm, precise, and considered. You manage complaints with composure and good judgement. You work alongside a small team, setting the standard by example, doing the work, not overseeing it from a distance.

The function runs on a documented operating system built by the founder. Your job is to work within it, train others inside it, and uphold the standard it sets. The business is growing and the role grows with it, with a genuine progression path. You will spend your days talking to people about the animals they love. If that does not matter to you, this is not the role.

What we need

Three years of professional customer experience in an office-based, written-correspondence role, handling tickets, emails, cases, and complaints through a customer service platform. Daily working experience with a customer relationship platform. Experience in a subscription or e-commerce environment. Excellent written English. Calm temperament. Composure on the telephone. Someone who sees customer service as a professional discipline, not just a job.

This role is not suitable for

Candidates whose experience is primarily face-to-face, retail, hospitality, pub, hotel, or front-of-house. The written correspondence discipline is different. Candidates from high-volume call-centre environments focused on speed and throughput, insurance, utilities, and telecoms. Candidates seeking remote or hybrid working.

How to apply

Send your CV and a covering letter to [email protected]. The covering letter matters; it is the first piece of written work we will see from you, and it will be read as one.

Dorchester is 25 minutes from the office. Yeovil is 30. Taunton is 45. Exeter and Bournemouth are an hour.

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in axminster

Customer Experience Lead

Customer Service Manager

Customer Services Portfolio Manager

Customer Communications Manager

Duty Manager

Sales Manager

Business Manager

Business Development Manager

New Car Sales Manager

Office Manager/PA

Team Leader

Assistant Manager

Used Car Stock Manager

Retail Store Manager

Area Sales Manager

Van Service Manager - Mercedes-Benz of Taunton

Shop Manager

Service Development Manager - 12 month fixed term contract

Canvassing Team Manager – Milk & More- Residential

Customer Experience Manager

I want to receive the latest job alerts for customer service manager in axminster

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