Customer service representative Work, Jobs in Aylesbury, Buckinghamshire (with Salaries)

Customer Service Advisor
Agria Pet Insurance —Aylesbury
- £25,100 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
8d
Customer Service / Admin Support - Weekends / Remote
Think Specialist Recruitment —Hemel Hempstead
- £15 an hour
- Temporary
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Assistant
OurCoop —Aylesbury
- £12.75 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
6h
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Customer Service & Admin Support
The Forces Group (FM) Ltd —Henley on Thames
- From £30,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Flexible schedule
Quick apply
Customer Service Advisor - 6 Month Fixed Term Contract
DPD Group UK —Bicester
- £24,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
3d
Customer Service Advisor/Administrator
Green Motion Car and Van Rental —Princes Risborough
- From £21,000 a year
- Part-time
- Microsoft Word
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Support Advisor
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
14d
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
14d
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
Quick apply
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Membership Advisor
Anytime Fitness UK LTD —Milton Keynes
- £24,700 - £26,400 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Gym membership
Quick apply
Support Coordinator (Customer Service)
IBSA Pharma Ltd —Watford
- £24,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
1d
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
1d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
8d
Senior Customer Service Advisor
Barclays —Hemel Hempstead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Agent
StudentSafe —Slough
- £15 an hour
- Monday to Friday
- Hybrid work
- Customer service
- Travel
- Contracts
- Free parking
- Work from home
Quick apply
11h
Customer Service Advisor
M Group —Slough
- £26,529 a year
- Annual leave
- Employee assistance programme
8d

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Customer Service Advisor

Agria Pet Insurance -
Aylesbury

Quick apply

Job details

Full-time
£25,100 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Computer literacy
Microsoft Office
Organisational skills

Full job description

The Role:

We’re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance.

In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care.

Working to agreed service levels, you’ll be responsible for both inbound and outbound calls.

You’ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand.

We have a hybrid approach to work and all attend the Aylesbury office every Wednesday.

The start date for this role is August 2026 and you will be required to attend a two week in office induction when you start.

You must be able to commit to these arrangements and start date in order to be considered for this role.

This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm.

What you’ll be doing:

Answer all Customer and Claims incoming calls efficiently and professionally
Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications
Objection handling including; policy cancellations, premium increases, Claims decisions
Respond to customer enquiries appropriately, ensuring all documentation is professional and correct
Deal and attempt to resolve customer complaints
Record and maintain accurate policyholder information using the in-house computer systems
Maintain a thorough working knowledge of all policy terms and conditions

Ensure all company and departmental policies and procedures are adhered too at all times

What we’re looking for:

Previous experience of working in a customer service role within a contact centre environment
Effective questioning and listening skills.
Good organisational and interpersonal skills.
Ability to work under pressure and to tight deadlines.
Computer literate (MS Office) with keyboard skills.
Precise comprehension and ability to communicate clearly in both verbal and written form.
Ability to work to agreed performance targets.
Ability to work independently and as part of a team.
Takes ownership by using Initiative and problem solving
Ability to cope well under pressure with determination and perseverance

Why choose Agria Pet:

Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names.

Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities.

We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK.

What we offer:

25 days annual leave which increases with service, plus bank holidays
Opportunity to buy/sell up to 5 days annual leave per calendar year
A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance.
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too
We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Quick apply

Refine Your Search

customer service representative jobs in aylesbury, buckinghamshire

Customer Service Advisor

Customer Service / Admin Support - Weekends / Remote

Customer Care Agent

Customer Service Assistant

Customer Service Advisor

Customer Service & Admin Support

Customer Service Advisor - 6 Month Fixed Term Contract

Customer Care Representative

Customer Service Advisor/Administrator

Customer Support Advisor

Customer Care Specialist

Customer Service Team Leader

Customer Care Coordinator

Membership Advisor

Support Coordinator (Customer Service)

Customer Service Agent

Customer Service Advisor

Senior Customer Service Advisor

Customer Service Agent

Customer Service Advisor

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