1st line support Work, Jobs in Aylesford, Ken (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
6d
Prisoner Escort and Driver
Serco Plc —Sittingbourne
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
1st Line Support Technician
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
Family Liaison Officer
Maritime Academy Trust - Featherby Partnership Schools —Gillingham
- £25,989 - £32,062 a year
- Part-time
- Administrative experience
- Bachelor's degree
- In-person
- Free parking
- Store discount
Quick apply
13d
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
English Lecturer
EKCGroup —Ashford
- £18,055 - £19,780 a year
- English
- IT
- Teaching
- Employee discount
- Sick pay
10d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Specialist Support (Autism)
LondonBoroughofBexley —Bexleyheath
- £27,583 - £29,232 a year
- School
- Annual leave
7h
Branch Quality Assurance Support Manager
OSB Group —Chatham
- £31,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Financial services
2d
English Lecturer
EKC Group —Ashford
- £18,055 - £39,560 a year
- English
- IT
- Teaching
- Annual leave
- Employee discount
10d
Lecturer - English
LSEC —London
- £33,762 - £44,027 a year
- English
- Administrative experience
- University
- Annual leave
- Employee assistance programme
Governor Services Officer
LondonBoroughofBexley —Bexleyheath
- £32,535 - £33,987 a year
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
5d
Electrician - EICR
Golding Homes —Maidstone
- £40,163 a year
- Full-time
- Annual leave
- Employee discount
13d
Teaching Assistant for Primary SEN
HOPE VIEW SCHOOL —Canterbury
- £18,000 - £22,000 a year
- Full-time
- Working with children
- IT
- In-person
- Free parking
- Annual leave
Quick apply
14d
Good Company HQ Concierge
The Good Company People —Crowborough
- From £28,000 a year
- Full-time
- Hospitality
- In-person
- Hotel experience
- Sick pay
Quick apply
12d
Primary Teacher
Greensted Primary School & Nursery —Basildon
- £34,398 - £46,839 a year
- Full-time
- English
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d

I want to receive the latest job alerts for 1st line support in aylesford, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
6 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in aylesford, ken

2nd Line Support Technician

Prisoner Escort and Driver

1st Line Support Technician

1st Line Support Engineer

1st Line Helpdesk Engineer - Basildon

Family Liaison Officer

1st Line IT Support Analyst

Service Desk Engineer - 1st Line

Service Engineer

English Lecturer

HR Systems Analyst

Specialist Support (Autism)

Branch Quality Assurance Support Manager

English Lecturer

Lecturer - English

Governor Services Officer

Electrician - EICR

Teaching Assistant for Primary SEN

Good Company HQ Concierge

Primary Teacher

I want to receive the latest job alerts for 1st line support in aylesford, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected