Service desk coordinator Work, Jobs in Aylesford, Ken (with Salaries)

Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Hotel Receptionist
Palms Hotel —Hornchurch
- From £12.71 an hour
- Part-time
- Hospitality
- English
- Hotel
- Free parking
Quick apply
1d
Cleaner
Kier Group —Bexleyheath
- Part-time
- Hybrid work
- Travel
- Flexible schedule
13d

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Scheduling Administrator

Advantos Services
London

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills
Help desk

Full job description

Crayford, Kent (Fully office based)
Up to £28,000 (depending on experience)
Monday – Friday, 08:00 – 17:00

Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford.

This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations.

The Role

As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams.

Your responsibilities will include:

Acting as the first point of contact for client enquiries via phone and email
Scheduling and prioritising work for engineers, including managing callouts and rotas
Providing updates to clients via CRM systems, portals, email, and phone
Processing engineer and subcontractor paperwork and maintaining KPI trackers
Raising purchase orders and processing invoices
Producing quotations following engineering visits
Running reports, analysing data, and supporting management with insights
Preparing and presenting monthly reports
Investigating and resolving customer issues efficiently

About You:

Have previous experience in a Service Desk, Helpdesk, or Coordinator position
Be comfortable working in a fast-paced, high-pressure environment
Have strong organisational skills with excellent attention to detail
Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
Possess strong written and verbal communication skills
Have a professional and friendly telephone manner
Be proactive, adaptable, and customer-focused
Be able to work both independently and as part of a team

What’s in it for You?

Salary up to £28,000 depending on experience
25 days holiday + bank holidays
Birthday day off
Pension scheme
Healthcare scheme (after qualifying period)
Employee perks platform
Regular company social events
Ongoing training and development opportunities
Supportive and friendly working environment

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Free parking
Health & wellbeing programme
On-site parking
Store discount

Experience:

Scheduling / Coordinating Engineers or similar : 3 years (required)

Work Location: In person

Quick apply

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