Remote work from home Work, Jobs in B68 0hz (with Salaries)

Customer Service Advisor – Control Tower
The AA —Oldbury
- £26,750 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
2d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
7d
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
1d
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Recruitment Assistant
Time etc Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Customer Operations Assistant (fixed term)
CIPP —Solihull
- Up to £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
12d
IT Test Analyst
Ybrant Core Limited —Coventry
- £25,460.32 - £43,561.73 a year
- Full-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
1d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Marketing and Social Media Assistant
MYSHON —Dudley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
1d
Part time Outbound B2B Sales Development Representative
GCL B2B Limited —Birmingham
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Sales
- Salesforce
- English
- Work from home
- Flexible schedule
Quick apply
8d
Sample Machinist / Production Assistant For Alternative Clothing Brand
Secrets Of Fire —Solihull
- £15 - £20 an hour
- Part-time
- Hybrid work
- Free parking
- Flexitime
Quick apply
12d
Business Support Assistant (23153)
Barnardo's —Birmingham
- £25,354 - £25,391 a year
- Hybrid work
- Word processing
- Windows
- Preschool
- Annual leave
- Employee assistance programme
19h
Viewing Agent (Birmingham)
Home Made —Birmingham
- Remote
- Sales
- Customer service
- Travel
- Employee discount
Quick apply
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Sales Representative
Hello Skin Clinic —Birmingham
- £1,600 - £2,000 a month
- Part-time
- Hybrid work
- Sales
- Salesforce
- English
- Flexitime
- Work from home
Quick apply
9d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
2d
Operations & Sales Support Administrator
Andrews Coatings Ltd —Wolverhampton
- £12.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
Marketplace Executive
Bengaged Media Limited —Birmingham
- £24,420.00 - £51,137.67 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Administrative experience
- Work from home
Quick apply
5d
Social Media Manager (Part-Time)
Dofollow Ltd —Nuneaton
- £16.50 - £17.50 an hour
- Part-time
- Hybrid work
- Social media management
- Free parking
- Work from home
Quick apply
2d

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remote work from home jobs near b68 0hz

Customer Service Advisor – Control Tower

The AA -
Oldbury

Apply Now

Job details

Full-time
£26,750 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service
Communication skills

Full job description

This is the job

Job Title: Control Tower - Customer Service Advisor

Location: Oldbury (Office Based)

Salary: £26,750 plus bonus potential up to £2k p/y post probation

Contract: Full time – permanent

Hours: 40 hours per week.

Shift Pattern: Rotating shift pattern covering 365 days of the year shifts between 7am-9pm.

Start Date: 20th July 2026 (Please note - if you do have holiday within the first 5 weeks of the start date, your application may not be progressed)

Interviews: 22nd June - 2nd July 2026

Are you looking to excel in your career and work for the biggest name in the automotive industry?

We’re recruiting for Control Tower Customer Service Advisors to support our roadside heroes in rescuing the public during times they need us most.

You’ll be working in a fast paced, friendly environment where you’ll be taking and making around 100 calls a day, ranging from updating customers throughout their breakdown journey, to managing patrols efficiently, to ensuring the welfare of our patrols on shift.

As you can understand, some calls you answer could involve complexities or vulnerable, distressed or dissatisfied customers, so our in-depth 3 week training period will ensure you’re confident to provide the best solution to every customer, every time.

If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at The AA!

What will I be doing?

Supporting our customers in a high-volume contact centre via telephone through their breakdown journey. You’ll be actively listening and providing guidance with your warm and reassuring tone.
Showing our customers, they’re valued by understanding their situation, keeping the conversation constructive
Working with internal and external colleagues, as well as third-party suppliers to deliver an excellent service to our customers
Using problem-solving and great communication skills to offer the best customer service to our breakdown customers
Maintaining composure whilst reassuring customers, providing safety advice and promptly sending support
Retaining high volumes of call information whilst updating multiple IT systems accurately and swiftly

We’re looking for someone to become:

A guardian: you’ll be supportive with the ability to remain warm and kind, even in the face of conflict
A champion: you’ll make our customers feel respected and valued
A problem solver: you’ll understand incoming information and make logical decisions quickly and efficiently
A self-starter: you’ll be proactive taking pride and ownership in your work while working towards targets
A composed operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
A multitasker: you’ll be able to retain and sort incoming information accurately and swiftly

Additional information

What's in it for me?

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

23 days annual leave plus bank holidays
Opportunity to earn up to £2000 in incentives in your first year
Worksave pension scheme with up to 7% employer contribution
Free AA breakdown membership from Day 1 plus 50% discount for family and friends
Discounts on AA products including car and home insurance
Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
Company funded life assurance
Diverse learning and development opportunities to support you to progress in your career
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

The Recruitment Process

Your application

We believe that you can be a great fit for this job based on your behaviours and natural abilities. Once you apply, you’ll receive a series of games to help us get to know you.

Your interview

If you fit the behavioural profile to thrive within the role and environment, you will then be invited to attend a final stage interview which lasts approximately 60mins. You’ll meet with our friendly interviewers for a competency-based interview that contains a role play.

Onboarding

Once we’ve made you an offer and completed your pre-employment checks, you’ll receive your contract.

Training and going live on the phones!

Training will be conducted by our expert Academy team for up to 3 weeks followed by a period in our Grad Bay to get you fully confident in your role before joining your team.

Apply Now

Refine Your Search

remote work from home jobs in b68 0hz

Customer Service Advisor – Control Tower

Operations Officer, UKPPS

Customer Success Representative – eShepherd

Assessment Coordinator

Home Energy Advisor

Recruitment Assistant

Customer Operations Assistant (fixed term)

IT Test Analyst

Retail Customer service & Sales Advisor

Marketing and Social Media Assistant

Part time Outbound B2B Sales Development Representative

Sample Machinist / Production Assistant For Alternative Clothing Brand

Business Support Assistant (23153)

Viewing Agent (Birmingham)

1st Line Support Analyst

Sales Representative

Recruitment Coordinator

Operations & Sales Support Administrator

Marketplace Executive

Social Media Manager (Part-Time)

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