Client services occupations Work, Jobs in Bacton, Sfk (with Salaries)

Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
5d
Customer Services Administrator
Anglia Door Systems Ltd —Thetford
- £28,000 a year
- Full-time
- CRM software
- In-person
- Phone etiquette
Quick apply
Customer Service Coordinator
Smurfit Westrock —Diss
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
Client Support - Management Services
Miller Insurance Services —Ipswich
- Travel
- Annual leave
Service Manager Assistant
Snelling Business Systems —Wymondham
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
3d
Senior Client Relations Manager
Nucleus Financial Group —Ipswich
- Hybrid work
- Financial services
- Communication skills
- Analytics
- Annual leave
Night Customer Services Administrator - 4on / 4off
Maritime Transport —Felixstowe
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Account Executive
SmartestEnergy —Ipswich
- £35,000 - £36,000 a year
- Hybrid work
- Travel
- Organisational skills
Quick apply
4d
Account Executive
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2d

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Customer Services Advisor

ECCO Safety Group -
Colchester

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Client engagement
Stakeholder liaison
Salesforce
Internal department liaison
Microsoft Office Suite
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Customer Services Advisor

About ECCO Safety

ECCO Safety is a global leader in commercial vehicle warning and safety solutions, proudly headquartered in Boise, Idaho. With nine manufacturing facilities across four continents and additional sales offices throughout Europe, Australia, and Asia, ECCO combines global reach with local expertise.

Our innovative product portfolio includes light bars, sirens, back-up alarms, and in-vehicle CCTV systems, trusted worldwide by specialist vehicle builders and operators. We proudly serve a wide range of industries, including construction, emergency services, and agriculture, and work closely with leading global OEMs and partners to deliver high-quality, reliable, and forward-thinking safety solutions.

To learn more about our business and brands, visit www.eccoesg.co.uk

Job Summary

The Customer Services Advisor will provide exceptional customer service, revelling in the quest to resolve issues and satisfy the needs of the internal and external customer.

As a given, you will have excellent communication skills and enjoy interacting with people on a regular basis. You will be a confident individual, with a drive to succeed, even when the pressure is on! Juggling multiple tasks simultaneously will be one of your many competencies, and you will have the ability to priorities your workload accordingly depending on the needs of the business.

You will be adept at handling difficult conversations in a professional manner, leaving the customer with a smile on their face! Of course, you will be able to process orders with both speed and 100% accuracy. You will constantly look to improve processes and procedures working in line with the strategic aims of the business.

Main Duties / Responsibilities

The role will have full responsibility for management of the International Orders Inbox which will involve:

Processing all orders received within 24 hours.
Interpreting customer requirements accurately.
Checking orders raised against requirements to ensure all details have been captured.
Resolving issues and overcoming hurdles along the way.
Managing customer expectations if and when delivery dates cannot be achieved.
Liaising with colleagues in different departments, aligning where needed.
Ensuring delivery details are clear & correctly recorded in Sales Logix.

Essential requirements

Excellent communication skills covering a wide range of methods including email and telephone.
The ability to build great relationships with internal and external customers.
Exceptional data input skills.
The ability to understand and interpret customer requirements, questioning when not clear.
Competent user of MS Office specifically Word and Excel.
The ability to think creatively and propose innovative ideas for improvements.
Resilience with a positive, can-do attitude.
Ability to work well within a team and independently.
Any other reasonable duties to perform the role

Desirable

Experience working within a manufacturing environment.
Technical knowledge within the Automotive industry.
Ability to converse in another European language.

What We Offer

We offer a competitive salary package, bonus opportunities, and a range of benefits, including enhanced pension, life assurance, and enhanced annual leave. Alongside this, you will have the chance to work in a supportive and collaborative team within a global, growing organisation, contributing directly to business success and operational excellence.

Salary up to £28k

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in bacton, sfk

Customer Services Advisor

Customer Services Administrator

Customer Service Coordinator

Client Support - Management Services

Service Manager Assistant

Senior Client Relations Manager

Night Customer Services Administrator - 4on / 4off

Senior Account Executive

Account Executive

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