Performance engineer Work, Jobs in Bacup, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Senior Manufacturing Engineer
Slingco —Rossendale
- Hybrid work
- Engineering
- Assembly
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Manufacturing Maintenance Engineer
James Hall & Co Ltd —Preston
- £22.29 an hour
- Full-time
- Maintenance
- Microsoft Office
- Bakery
- Free parking
- Annual leave
Quick apply
Maintenance Engineer
De La Rue —Bolton
9d
Warrant Planner
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
6d
Engineering Manager (Remote - UK)
Altus Group —Manchester
- Full-time
- Remote
- Management
- System design
- AWS
12d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
5d
PowerBI Developer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Data analysis skills
- Employee assistance programme
Quick apply
Trustee / FE Governor
FE Governor Recruitment Service —Manchester
- No experience needed
- Leadership
10d
Quality Controller
Sonae (UK) —Wigan
- £35,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
Quick apply
4d
Smart Metering Installer / AMR Engineer
Metering Technology Solutions —Manchester
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Electrical experience
- Travel
Quick apply
9d
Head of Engineering
Biorelate —Manchester
- Full-time
- Remote
- Laboratory experience
- Communication skills
Quick apply
Mechanical Design Engineer 3D CAD / SolidWorks
Sorption Wheel Services Ltd (Dehum) —Glossop
- £35,000 - £48,000 a year
- Full-time
- AutoCAD
- CAD
- Analysis skills
- Free parking
- Annual leave
Quick apply
6d
Renewable Service Engineer
Sureserve —Manchester
- £38,000 - £41,000 a year
- Employee assistance programme
- Employee discount
Quick apply
Plant Operator
MWHTreatment —Preston
11d
Team Leader
Kraft Heinz Company —Wigan
Aircraft Performance Engineer
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- IT
- Employee discount
5d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

performance engineer jobs in bacup, lan

Helpdesk Manager

Reporting and Insight Analyst

Technical Desktop Project Manager

Senior Manufacturing Engineer

1st line Service Desk Analyst

Manufacturing Maintenance Engineer

Maintenance Engineer

Warrant Planner

Engineering Manager (Remote - UK)

Customer Service Manager – Maternity Cover

PowerBI Developer

Trustee / FE Governor

Quality Controller

Smart Metering Installer / AMR Engineer

Head of Engineering

Mechanical Design Engineer 3D CAD / SolidWorks

Renewable Service Engineer

Plant Operator

Team Leader

Aircraft Performance Engineer

I want to receive the latest job alerts for performance engineer in bacup, lan

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