Service desk coordinator Work, Jobs in Bagshot, Sry (with Salaries)

Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
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Sales Support Coordinator - 12-month - FTC
Cosmic Semiconductor Solutions —Guildford
- CRM software
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- Annual leave
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Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- Microsoft Powerpoint
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- Annual leave
- Employee discount
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Client Support Coordinator
Wood —Reading
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- Microsoft Office
- Administrative experience
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GAP Group —London
- Full-time
- Microsoft Excel
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Dental Art Implant Clinics —Balham
- From £14 an hour
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Quick apply
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Cencora —Feltham
- Overtime
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GLL —Wandsworth
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Inspiration Healthcare Ltd —London
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Multiverse —London
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Expeditors —Feltham
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Dental Receptionist
NHS Dentist —London
- £27,040 - £33,280 a year
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GAP Group —London
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Service Coordinator

KBO Fire & Security Ltd
Camberley

Quick apply

Job details

Full-time
£26,000 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
Company events
Gym membership
On-site parking

Qualifications

Communication skills

Full job description

Service Desk Coordinator

About KBO Fire & Security

KBO Fire & Security is an independent fire and security company that has been protecting homes and businesses across Surrey, Hampshire, Berkshire, London and the surrounding counties for over 30 years. We deliver everything from single house alarms to fully integrated commercial fire and security systems, with all installations handled by our in-house engineering team. We are NSI Gold accredited, BAFE approved, and members of the Fire Industry Association, and we hold Master Locksmiths Association, CHAS, Constructionline, Safe Contractor and SMAS accreditations. As a growing business, we are investing in our people and our systems, and this role is a chance to join at an exciting stage and grow with us.

Job Overview

We are seeking a highly organised, detail-oriented and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, managing our busy service desk and ensuring a smooth, efficient service for both clients and engineers.

The Service Desk Coordinator will play a vital role in delivering exceptional customer service, maintaining strong client relationships, and supporting the overall effectiveness of our service operations.

Key Responsibilities

Acting as the first point of contact for clients
Scheduling maintenance visit requests
Coordinating the dispatch of service engineers
Managing the daily diary, ensuring it runs efficiently and engineer travel time is kept to a minimum
Ensuring timely, professional and clear communication with customers
Scheduling quoted works
Scheduling revisits and fault call-outs
Closing jobs accurately and in a timely manner
Providing ongoing support to engineers
Ensuring equipment and materials are ordered and allocated to jobs
Liaising with the ARC (Alarm Receiving Centre)
Assisting Key Accounts as required
Providing administrative and operational support to the Service Desk Manager

About You

Experience in a scheduling, service coordination, or busy administrative role
Confident and professional on the phone, with strong written communication
Highly organised, with the ability to juggle competing priorities under pressure
Experience in the fire and security industry is desirable but not essential
Experience with SimPRO or similar field service management software is a plus

Work Schedule

This is a full-time, office-based position to ensure seamless service coverage and continuity. The role is based in Camberley, Surrey.

Monday to Friday (excluding Bank Holidays)
08:30 to 17:00
Immediate start available

Benefits

Salary: £26,000 per annum
20 days annual leave plus bank holidays, increasing with service
Additional day off for your birthday
Free gym membership at Jetts Fitness, with access to both the Farnborough and Farnham gyms, modern 24/7 facilities, so you can train before or after work, or at the weekend, at no cost to you
Company events
Free parking
Workplace Pension Scheme

Pay: £26,000.00 per year

Benefits:

Company events
Free parking
Gym membership
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk coordinator jobs in bagshot, sry

Service Coordinator

L&D Coordinator (12 Month FTC)

Sales Support Coordinator - 12-month - FTC

Operations Support Coordinator (Admin Assistant)

Client Support Coordinator

Mobile Hire & Sales Coordinator

Front of House/ Dental Patient Treatment Coordinator

Transport Coordinator

Start Up Wandsworth Coordinator

Fresh Desk Administrator

Director of People Operations

Japan Desk Client Liaison Coordinator

Project Cargo Manager

Dental Receptionist

Hire & Sales Coordinator

Property Experience Coordinator

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