Case manager Work, Jobs in Baildon, Wyk (with Salaries)

Case Advice Operations Manager
NHS Resolution —Leeds
- £57,528 - £64,750 a year
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
1d
People Shared Services Manager - 11 Month FTC
Zenith —Leeds
- Up to £60,000 a year
- Continuous improvement
- Human resources
- Training & development
- Free parking
- Annual leave
11d
Casework and Interventions Manager
Leeds City Council —Leeds
- £42,839 - £46,142 a year
- Full-time
- Training & development
- Annual leave
10d
Diversity, Inclusion & Belonging Lead (Part Time - 2 Days Per Week)
HippoDigital —Leeds
- Up to £40,000 a year
- Hybrid work
- Data analysis skills
- Recruiting
- In-person
- Employee discount
Case Worker with Administrative Support
Tempus Novo —Pudsey
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Communication skills
- Free parking
Quick apply
10d
Programme Manager (Families First Partnership Programme)
Bradford Children and Families Trust —Bradford
- £53,384 - £60,953 a year
- Full-time
- Experience working with children
- Budgeting
- Annual leave
12d
Client and Community Assessment Officer
Bradford Citizens Advice Bureau —Bradford
- £24,500 - £25,500 a year
- Writing skills
- Databases
- Organisational skills
SENDIASS Support Officer
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Conflict management
- Organisational skills
- Annual leave
11d
Welfare Benefits Team Supervisior
Citizens Advice —Bradford
- £34,000 - £350,000 a year
- Hybrid work
- Supervising experience
- Team management
- Training & development
Executive Support Officer
City of Bradford Metropolitan District Council —Bradford
- £34,434 - £36,363 a year
- Communication skills
- Analytics
HR Advisor - Part time - 6 Month FTC
Hovis Bakery —Bradford
- Part-time
- Human resources
- Recruiting
Early Help Gateway Operational Manager
Bradford Children and Families Trust —Bradford
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Mentoring
- Annual leave
11d
Vulnerable Clients Team Manager (maternity cover)
Christians Against Poverty —Bradford
- £19,494 a year
- Part-time
- Hybrid work
- Training & development
- Leadership
- Flexitime
- Employee discount
5d
Reporting and Offender Manager
Home Office —Leeds
- £34,415 - £34,931 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
8d
Paralegal / Lead Paralegal - Recoveries
DWF —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
Young Carer Practitioner, Bradford
Carers' Resource —Bradford
- From £17,513.51 a year
- Part-time
- Computer literacy
- Computer skills
- In-person
Quick apply
5d
Client Onboarding Specialist
Redmayne Bentley —Leeds
- £29,000 - £33,000 a year
- Full-time
- Organisational skills
- Financial services
- Time management
Employee Relations & Policy Lead
PIB Group Services Ltd. —Leeds
- £70,000 - £75,000 a year
- Management
Quick apply
Designated Social Care Officer (DSCO)
Leeds City Council —Leeds
- £62,475.84 - £68,506.49 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Team management
- Annual leave
5d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
9d

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Case Advice Operations Manager

NHS Resolution
Leeds

Apply Now

Job details

£57,528 - £64,750 a year
1 day ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

Stakeholder engagement
Fiscal management
Stakeholder collaboration
Stakeholder liaison
Performance management
Change management
Analysis skills
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Decision making
Healthcare service transformation
Overseeing budgeting and forecasting
Change leadership
Management reporting
Budgeting
Leadership
Operations leadership experience
Analytics
Stakeholder management

Full job description

The opportunity

NHS Resolution is seeking an experienced and credible operational leader to join the Practitioner Performance Advice Service as Case Advice Operations Manager.

This is a senior operational leadership role within the Case Advice Service. The post holder will lead operational delivery, performance management, governance, quality assurance, reporting and continuous improvement, helping to ensure the service remains efficient, responsive and focused on delivering high-quality outcomes.

Working closely with the two Case Advice Service Leads for Quality Assurance and Technical Development, you will help translate strategic priorities into operational delivery. You will also lead a small operational support team and work closely with our national network of Advisers, who provide expert, impartial and independent support to healthcare organisations across England, Wales and Northern Ireland.

We are looking for someone who can combine strong people leadership with a practical, evidence-based approach to operational management and service improvement. You will use data, performance information and stakeholder feedback to inform decision-making, identify priorities and improve systems, processes and ways of working.

The role includes deputising for the Joint Case Advice Service Leads, when required, and representing the service in internal and external forums. You will therefore need to demonstrate sound judgement, resilience and the ability to manage a complex portfolio of priorities and relationships.

What you'll be doing

You will:

Lead day-to-day operational delivery across the Case Advice Service, ensuring a high-quality, responsive and well-coordinated service for Advisers and stakeholders.
Represent the Case Advice Service in internal and external forums.
Deputise for the Case Advice Service Leads, when required.
Work collaboratively with senior colleagues and stakeholders to translate strategic priorities into operational delivery.
Support financial management activities, including budget planning, forecasting and monitoring.
Ensure operational systems, data and reporting tools are used effectively to support planning, assurance and benefits realisation.
Manage and develop a small operational support team, supporting performance, wellbeing and a positive team culture.
Lead service improvement activity, including process redesign, stakeholder engagement and the implementation of sustainable operational change.
Use data, insight and feedback to identify priorities, support decision-making and drive continuous improvement.
Oversee performance management, governance, reporting and quality assurance.
Lead and deliver service improvement projects and programme management activity

What you'll bring

We would like to hear from candidates who can demonstrate:

Significant experience of leading operational delivery within a complex service environment.
A commitment to professional standards, robust governance, confidentiality and inclusive leadership.
The resilience and judgement required to manage ambiguity, competing priorities and tight deadlines.
Experience of financial management, including budget planning, forecasting or monitoring.
A well-organised and pragmatic approach, with the ability to balance day-to-day operational delivery with longer-term planning and improvement activity.
The ability to build effective relationships, communicate clearly and influence senior stakeholders.
Experience of leading or supporting complex change, service redesign or improvement activity.
Strong analytical and problem-solving skills, with the ability to translate complex information into clear priorities and practical actions.
Experience of performance management, quality assurance, and the effective use of systems, data, reporting and key performance indicators.
Strong people management and leadership skills, including supporting development and managing performance effectively.
Experience of translating strategic priorities into operational delivery and measurable service improvement.

You will be educated to degree level, or possess equivalent relevant experience, supported by evidence of continuing professional development in operational management, service improvement or project delivery.

You do not need to come from a healthcare background to apply. We welcome applications from candidates who can demonstrate strong transferable experience in leadership, operational management, service improvement and change, and who can show how they would apply that experience in this role.

If you are looking for an opportunity to help shape and strengthen an important national service, while leading practical improvements that support colleagues and service users, we would welcome your application.

What we offer in return

Competitive salary and benefits package.
Opportunities for career growth and development.
Collaborative and innovative work environment.
Work in a progressive environment towards data-driven strategies.
A commitment to diversity, equality, and inclusion.
Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
Commitment to support individuals in having a work and life balance, offering flexible working arrangements.

When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.

24 hours employee assistance programme from Health Assured (EAP)
Eye care vouchers for Specsavers.
Health service discounts.
Blue Light card, a discount service for the emergency services and the NHS.
Cycle to work scheme.
Season ticket loan scheme.

About us

NHS Resolution is a not-for-profit arm’s length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.

To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.

We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.

Review the attached candidate pack for further information.

If you would like to know more about the opportunity please contact [email protected]

Closing date: 13th September 2026

We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received

You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.

Apply Now

Refine Your Search

case manager jobs in baildon, wyk

Case Advice Operations Manager

People Shared Services Manager - 11 Month FTC

Casework and Interventions Manager

Diversity, Inclusion & Belonging Lead (Part Time - 2 Days Per Week)

Case Worker with Administrative Support

Programme Manager (Families First Partnership Programme)

Client and Community Assessment Officer

SENDIASS Support Officer

Welfare Benefits Team Supervisior

Executive Support Officer

HR Advisor - Part time - 6 Month FTC

Early Help Gateway Operational Manager

Vulnerable Clients Team Manager (maternity cover)

Reporting and Offender Manager

Paralegal / Lead Paralegal - Recoveries

Young Carer Practitioner, Bradford

Client Onboarding Specialist

Employee Relations & Policy Lead

Designated Social Care Officer (DSCO)

Customer Relationship Manager

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