Bilingual receptionist Work, Jobs in Bakewell, Dby (with Salaries)

Hotel Receptionist
The H Boutique Hotel —Bakewell
- Up to £13 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
1d

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Hotel Receptionist
The H Boutique Hotel —Bakewell
The successful candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
Up to £13 an hour
Quick apply
1d
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Hotel Receptionist

The H Boutique Hotel
Bakewell

Quick apply

Job details

Part-time | Full-time
Up to £13 an hour
1 day ago

Benefits

Discounted or free food

Qualifications

Bilingual
Hospitality
Guest relations
Organisational skills
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Overview
We are seeking a professional and friendly Hotel Receptionist to join our dynamic team. The successful candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role offers an excellent opportunity to work within a vibrant hospitality environment, where organisational skills and guest relations are paramount. No two days are the same in this role, and flexibility is essential, as you may occasionally be required to support other hotel departments when needed.

Duties

Greet guests warmly upon arrival and assist with check-in and check-out procedures
Manage reservations efficiently, including modifications and cancellations
Respond promptly to guest enquiries via phone, email, or in person, maintaining excellent phone etiquette
Provide information about hotel services, local attractions, and dining options
Handle guest requests and complaints professionally, ensuring guest satisfaction
Maintain accurate records of guest information and billing details
Coordinate with housekeeping and maintenance teams to ensure rooms are prepared to high standards
Process payments securely and issue receipts as required
Uphold the hotel's standards of hospitality and guest service at all times
Support other departments within the hotel when required to help ensure smooth day-to-day operations

Experience

Previous experience in a hotel or hospitality environment is preferred but not essential
Strong communication skills, with the ability to converse fluently in at least one additional language; bilingual candidates are especially encouraged to apply
Demonstrated proficiency in phone etiquette and guest services
Knowledge of hotel management software systems is advantageous
Ability to remain calm under pressure and handle multiple tasks efficiently
A friendly demeanour with excellent organisational skills and attention to detail

This role is ideal for individuals who are passionate about hospitality, enjoy working in a fast-paced environment, and thrive as part of a friendly team.

Pay: Up to £13.00 per hour

Benefits:

Discounted or free food

Work Location: In person

Quick apply

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