Customer account coordinator Work, Jobs in Bakewell, Dby (with Salaries)

Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
11d
Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee Business Development
Kite Packaging —Sheffield
- From £38,400 a year
- Full-time
- Bar
- Sales
- Customer service
- Life insurance
Quick apply
12d
Project Coordinator
Thrive —Mansfield
- £38,425 - £42,695 a year
- Full-time
- Azure
- PMP
- Conflict management
Quick apply
1d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Office and Accounts Administrator
T DIGGINS GROUP LIMITED —Dukinfield
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Implementation Project Coordinator - UK
Mindbody —Sheffield
- Remote
- Spanish
- Communication skills
Quick apply
Networks Events & Engagement Officer
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Chesterfield
- Up to £29,000 a year
- Full-time
- Business development
- Travel
- Organisational skills
- Bereavement leave
13d
Customer Supporter
Sanctuary Supported Living —Leek
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Direct Despatch Coordinator
A B Gee of Ripley Ltd —Ripley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
Fleet Operations Account Coordinator - Hybrid Working
TrustFord —Manchester
- Full-time
- Hybrid work
- Hotel
- Annual leave
- Employee discount
Operations Coordinator
Veezu —Sheffield
- Full-time
- Computer literacy
- Data entry
- Communication skills
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Commercial Hub Coordinator
Veezu —Sheffield
- Full-time
- Computer literacy
- Data entry
- Communication skills
Conference & Events Coordinator Student Placement
University of Derby —Derby
- £26,737.00 - £31,209.85 a year
- Weekend availability
- University
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Housing Management Coordinator
HomeGroup —Derby
- £27,500 a year
- Part-time
- Employee discount
- Life insurance
Contract Sales - Plumbing, Heating & Bathroom
Michael Pavis —Nottingham
- Full-time
- Contracts
- Communication skills
Quick apply
6d
Engineering Design Manager - Construction
Turner & Townsend —Sheffield
- Full-time
- AutoCAD
- Engineering
- Project management
Quick apply

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Customer Onboarding Team Leader
Safetykleen —Dinnington
Experience handling customer complaints, escalations and service issues. Proven experience leading and motivating customer service, administration or operations…
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Team Leader People Operations
The Sheffield College —Sheffield
Provide a proactive, customer-focused service to managers and staff, resolving queries promptly and escalating more complex matters to the right colleague.
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8d

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customer account coordinator jobs near bakewell, dby

Client Success Coordinator - Chesterfield

Ovation Incentives
Chesterfield

Quick apply

Job details

Full-time
£25,000 a year
11 days ago

Qualifications

Stakeholder liaison
English
Microsoft Office Suite
Zendesk
Organisational skills
Customer support
Customer interaction
Business
Communication skills

Full job description

About us

Ovation Incentives is a technology-focused performance improvement agency. We help our clients improve performance by incentivising, rewarding and motivating their customers, partners and employees. We do this through combining our world-class global reward portfolio with tailor-made technology systems to deliver award-winning solutions. We are dedicated to providing exceptional service and support to our clients. We are looking for a proactive and problem-solving Customer Success Coordinator to join our team.

The role

Be part of a small company with a great corporate culture where every employee counts. As a Client Success Coordinator, your primary responsibilities will include receiving orders from clients and processing them on our in-house technology platform, organising the electronic data storage of order information, generating invoices for clients, and participating in client calls and business reviews when necessary.

You will also be the first point of contact for our clients’ customers and helpdesk teams (via email only). This will require a high standard of service and customer satisfaction, ensuring that an efficient, friendly and professional manner is upheld. This is a great starting role with a potential of growth.

You will primarily work remotely, with 1-2 days per week based in our Chesterfield office. Occasionally, travel to our London head office may be required

Key responsibilities

Processing orders online through our various technology platforms
Generating invoices and reports for clients and management
Respond to customer queries via email in a timely and professional manner
Utilise problem-solving skills to address and resolve customer issues effectively
Display initiative and logical thinking to provide innovative solutions to customer problems
Identifying and proactively seeking to support customers to ensure quality levels of service
Liaise with suppliers to resolve escalated queries and ensure customer satisfaction
Maintain accurate records of customer interactions and resolutions
Collaborate with internal teams to improve customer experience and processes
Monitor customer feedback and suggest improvements to enhance service quality
Escalations to Client Account Manager in line with Client SLAs
General administrative duties including keeping up to date work notes and process guides
Ensuring compliance with company policies and industry regulations

Requirements

Degree or qualified to third level in Business/IT/MIS/Communications related fields
Proven experience in a customer service or customer success role
Ability to work independently as well as part of a small team
Excellent written and verbal communication skills
Strong problem-solving abilities, logical thinking and attention to detail
Ability to take initiative and work independently
Experience in liaising with suppliers or external partners is a plus
Proficiency in using Microsoft Office suite specifically Excel – successful candidates will be tested at interview stage
A proactive, enthusiastic and positive attitude
Excellent organisational skills and multitasking abilities
Ability to work in a hybrid environment, with 1-2 days per week in the Chesterfield office
Excellent command of English, both written and spoken – as demonstrated by your cover letter
Only legal residents who are allowed to work in the UK will be considered

Nice to have (but not essential)

Ability to speak another language
Experience with Freshdesk/Zendesk, JIRA, Microsoft Teams or similar systems (although full training will be provided).

Benefits

Competitive salary and benefits package
Flexible working arrangements
Opportunities for professional growth and development
Supportive and collaborative team environment

Quick apply

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customer account coordinator jobs in bakewell, dby

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