Client services manager Work, Jobs in Balerno, Edh (with Salaries)

Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
1d
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
7d
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Project/Account Manager
RHT Group —Dunfermline
- From £40,000 a year
- Overtime
- Analysis skills
- Project management
- Travel
- Free parking
- Employee assistance programme
Quick apply
6d
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
4d
Office Manager
Manjari Business Services Ltd —Alloa
- £2,035 - £3,000 a month
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
1d
Client Programme Manager
Burges Salmon —Edinburgh
- Business development
- Continuous improvement
- Time management
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
14d
Project Coordinator - 12 Month FTC (Maternity Cover)
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
14d
New Business Senior Manager
BDO —Edinburgh
- Full-time
- Business development
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Office Assistant
Mearns & Company —Edinburgh
- £25,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
14d
Senior Client Programmes Manager
Burges Salmon —Edinburgh
- Continuous improvement
- Organisational skills
- Communication skills
Account Manager
Computacenter —Edinburgh
- Business development
- IT
- Negotiation
6h
Customer Executive
Computacenter —Edinburgh
- Sales
- Organisational skills
- Communication skills
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Analysis skills
- Communication skills
11d
Sales Support
Bookspeed —Edinburgh
- £26,242.70 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
4d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
5d
Vice President, Trustee & Depositary Manager
The Bank of New York Mellon Corporation —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- Business
- Communication skills
Business Development Manager
Brakes —Falkirk
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Food service

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client services manager jobs near balerno, edh

Client Services Manager

Nikos Apergis Business Solutions Ltd
Bathgate

Quick apply

Job details

Permanent | Full-time
£2,800 - £3,900 a month
1 day ago

Qualifications

Account management
Communication skills

Full job description

"About the Role:

Bathgate is a well connected business hub in West Lothian, and at Nikos Apergis Business Solutions Ltd, we focus on helping clients manage day to day operations with reliability, clarity, and professional service. We support businesses with client coordination, operational support, service delivery, and process improvement.

We are looking for a Client Services Manager who can take ownership of client relationships and ensure that service standards are consistently met. This role is ideal for someone who enjoys working with people, solving operational challenges, and coordinating between clients, internal teams, and management.

You are not just handling client queries; you are building strong working relationships, improving service processes, and making sure clients receive dependable support from start to finish.

Why Work With Us?

The Environment:

Our Bathgate location provides a practical and professional working environment with access to key transport routes across West Lothian, Edinburgh, and Glasgow. We value a workplace where people can communicate clearly, work efficiently, and grow with the business.

Service Focus:

We believe that strong client service is built through consistency, accountability, and clear communication. You will have the opportunity to influence how we manage client accounts and improve service delivery.

Operational Support:

You will work closely with operations, administration, and management teams to ensure that client needs are understood and handled properly.

Growth:

As the company continues to develop, you will have room to take on more responsibility, improve internal procedures, and help shape the client services function.

Key Responsibilities:

Client Relationship Management:

Act as the main point of contact for assigned clients. Build strong professional relationships and ensure that client expectations are understood and managed effectively.

Service Delivery:

Monitor daily service performance, follow up on client requirements, and coordinate with internal teams to make sure work is completed accurately and on time.

Issue Resolution:

Handle client concerns professionally, investigate service issues, and provide practical solutions to maintain client satisfaction.

Process Improvement:

Review existing client service procedures and recommend improvements to make communication, reporting, and delivery more efficient.

Team Coordination:

Support and guide client service staff, administrative team members, or coordinators to ensure consistent service standards.

Reporting:

Prepare updates, service reports, and performance summaries for management and clients when required.

Stakeholder Communication:

Work closely with internal departments, external partners, and senior management to ensure smooth handling of client accounts and operational priorities.

What We Are Looking For:

Experience:

3+ years of experience in client services, account management, operations support, customer success, or a similar business support role. Previous experience in a supervisory or team coordination position is preferred.

Communication Skills:

You are confident speaking with clients, handling concerns, and explaining updates in a clear and professional way.

Organisation:

You can manage multiple client accounts, track follow ups, and keep work moving without losing attention to detail.

Problem Solving:

You are calm under pressure and able to find practical solutions when service issues or client concerns arise.

Leadership Mindset:

You can support team members, encourage accountability, and help maintain a positive service culture.

Pay: £2,800.00-£3,900.00 per month

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in balerno, edh

Client Services Manager

Sales and Marketing Manager

Project Administrator (Fixed Term)

Project/Account Manager

Helpdesk Team Leader

Office Manager

Client Programme Manager

Customer Service Manager

Project Coordinator - 12 Month FTC (Maternity Cover)

New Business Senior Manager

Administrative Assistant

Office Assistant

Senior Client Programmes Manager

Account Manager

Customer Executive

Customer Service Quality Control & Performance Coach

Sales Support

Customer Service Centre Agent

Vice President, Trustee & Depositary Manager

Business Development Manager

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