Delivery manager Work, Jobs in Balerno, Edh (with Salaries)

Service Delivery Manager
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- AWS
- Life insurance
Quick apply
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
4d
Commercial Delivery Manager
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Contracts
- Annual leave
5h
Trading Manager - Ferry Road
Morrisons —Lothian
- Hospitality
- Team management
- Employee discount
Quick apply
Membership Manager
Royal Highland and Agricultural Society of Scotland —City of Edinburgh
- £33,500 - £36,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Life insurance
Quick apply
1d
Trading Manager - Hunters Tryst
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Work Area Manager
Royal Mail Group —Edinburgh
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
2d
Trading Manager - Portobello Road
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
7d
Trading Manager - Granton
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Fleet Delivery Manager
Indie Campers —Broxburn
- £30,000 a year
- Full-time
- Driving
- Leadership
Quick apply
1d
Store Manager - Cameron Toll
New Look —Edinburgh
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Category Delivery Lead - Waverley Court
City of Edinburgh Council —Edinburgh
- £56,392 - £67,457 a year
- Full-time
- IT
- Communication skills
1d
Store Manager
Deichmann —Livingston
- £34,500 a year
- Full-time
- Customer service
Divisional Sales and Marketing Manager
Barchester Healthcare —Edinburgh
- Sales
- Presentation skills
- Travel
Quick apply
Delivery Lead
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
7d
Veterinary Business Manager - Royal Canin
Mars —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Gym membership
Technical Account & Product Delivery Manager
novoville —Edinburgh
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- APIs
Quick apply
10d
Trading Team Manager
B&Q —Edinburgh
- £33,000 - £36,000 a year
- Part-time
- Annual leave
- Employee assistance programme
1d
Assistant Store Manager
British Heart Foundation —Straiton
- £25,079.60 a year
- Weekend availability
- Supervising experience
- Annual leave
- Employee assistance programme

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Service Delivery Manager

Version 1 -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Tech scheme
Private medical insurance
Life insurance

Qualifications

Customer service
English
AWS
Analysis skills
ITIL
Relationship management
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core valuesdriven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.

Job Description

As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.

Roles & Responsibilities

Service Reporting: Produce both customer and internal service reporting.
Service Reviews: Conduct regular reviews with customers.
Customer Management: Handle escalations, issues, problems, and requirements.
Financial Management: Oversee invoicing and financial aspects of assigned accounts.
Forecasting: Perform monthly forecasting of project costs and revenue.
Compliance: Ensure ISO20000 compliance and best practices.
Service Improvement: Identify and implement continual service improvement initiatives.
Risk Management: Manage business risk and ensure business continuity.
Customer Satisfaction: Achieve targets and drive improvement initiatives.
Business Development: Explore and drive opportunities for new or additional work within existing customers.

Qualifications

Essential skills and experience

Experience: 7+ years in Service Delivery Management.
Language: Fluency in English.
Communication: Strong verbal and written communication skills.
Customer Service: Proven experience in customer service and relationship management.
Analytical Skills: Strong analytical abilities.
Revenue Generation: Track record of driving revenue opportunities.
Process Orientation: Ability to work within a process-driven environment.
Forecasting: Experience in monthly forecasting of financials.
Initiative: Self-starter with the ability to drive assignments and escalate when necessary.
Teamwork: Team player with a strong customer-centric ethos.
ITIL Skills: Strong knowledge and skills in ITIL.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Quick apply

Refine Your Search

delivery manager jobs in balerno, edh

Service Delivery Manager

Team Manager - Contact Centre

Commercial Delivery Manager

Trading Manager - Ferry Road

Membership Manager

Trading Manager - Hunters Tryst

Work Area Manager

Trading Manager - Portobello Road

Customer Contracts Manager

Trading Manager - Granton

Fleet Delivery Manager

Store Manager - Cameron Toll

Category Delivery Lead - Waverley Court

Store Manager

Divisional Sales and Marketing Manager

Delivery Lead

Veterinary Business Manager - Royal Canin

Technical Account & Product Delivery Manager

Trading Team Manager

Assistant Store Manager

I want to receive the latest job alerts for delivery manager in balerno, edh

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