Desk manager Work, Jobs in Ballycastle, Ant (with Salaries)

Front Office Manager - Luxury Eco Hotel
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- Full-time
- Sales
- Hotel
- Supervising experience
- Employee discount
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3d
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- £13.25 an hour
- 12 hour shift
- Hospitality
- Customer service
- Supervising experience
Quick apply
4d

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Front Office Manager - Luxury Eco Hotel

The Salthouse Hotel -
Ballycastle

Quick apply

Job details

Full-time
3 days ago

Benefits

Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

Sales
Supervising experience
Human resources
Organisational skills
Guest services
Hotel experience

Full job description

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a warm welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.

Responsibilities

Manage the day to day operations of reception/reservations
Train, supervise and support the front office team
Schedule shifts and check weekly hours worked against forecasting and scheduling
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies efficiently
Monitor stock and order office supplies
Ensure proper mail distribution
Produce operational reports and communicate key information for Senior Management
Work closely with Hotel Senior Management & Guest Experience Manager on revenue, rates and sales forecasts
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met

The Salthouse Hotel is proud to be an Equal Opportunities Employer.

Salary - DOE

Previous experience

Minimum 3 years in a previous front office manager role or similar

Excellent organisational and problem solving skills

Experience using PMS, Reservations & Third Party Booking Systems

Job Types: Full-time, Contract, Permanent

Benefits:

Company events
Discounted or free food
Employee discount
On-site parking

Experience:

Front office manager: 3 years (preferred)

Work Location: In person

Quick apply

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Front Office Manager - Luxury Eco Hotel

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