Customer services coordination manager Work, Jobs in Ballymena, Ant (with Salaries)

Associate Implementation Manager
PlotBox —Ballymena
- Hybrid work
- Project management
Water Efficiency Officer
Education Authority —Antrim
- £34,434 - £37,280 a year
- Part-time
- Leadership
- School
- Annual leave
Senior Ecommerce Manager
Massa Gioconda Jewellery and Gemstones —Lisburn
- £3,750 - £4,500 a month
- Full-time
- Merchandising
- English
- Mentoring
- Work from home
Quick apply
1d
Senior Major Incident Manager
Capita —Belfast
- Full-time
- Analysis skills
- SharePoint
- Communication skills
Transport Planner
McKenzies (N.I.) Limited —Belfast
- From £30,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
Quick apply
Office Manager (with PA duties)
Depaul —Belfast
- £17.62 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
Quick apply
B2B Commercial Vehicle Sales & Account Manager
Donnelly Group NI —Newtownabbey
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
Workplace Coordinator
JLL —Belfast
- English
- Maths
- Communication skills
HR Shared Services Analyst (Contract)
Huron Consulting Services UK Limited —Belfast
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Workplace Host
Mitie —Belfast
- £14 an hour
- Full-time
- Microsoft Office
- Time management
19h
Kitchen Manager
Bob & Berts —Belfast
- £15.00 - £16.50 an hour
- Weekend availability
- Cooking
- Supervising experience
- Leadership
Quick apply
Workplace Coordinator
NAB-Jones Lang LaSalle Services —Belfast
- Full-time
- English
- Maths
- In-person
Quick apply
Senior Transport Planner
Woodside Logistics Group —Belfast
- Full-time
- Microsoft Office
- Mentoring
- Free parking
- Annual leave
Quick apply
18h
Senior Contracts Manager
Thales —Belfast
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Bid Finance Manager
Thales —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Mechanical Hardware Engineering Manager
Thales —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
7d
Principal Digital Product Manager- Hybrid
Allstate —Belfast
- Hybrid work
- Azure
- Computer Science
- Marketing
- Employee assistance programme
7d
IT Operations Engineer
Cloudsmith —Belfast
- DevOps
- AWS
- IT
- Annual leave
Architectural Technician - Property
Henderson Group —Newtownabbey
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Engineering Delivery Manager
Thales —Belfast
- Full-time
- Hybrid work
- Engineering
- System design
- Master's degree
- Annual leave
- Employee assistance programme

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customer services coordination manager jobs near ballymena, ant

Associate Implementation Manager

PlotBox -
Ballymena

Apply Now

Job details

Qualifications

Project coordination
Project management
User acceptance testing
Project implementation
Software testing
SaaS

Full job description

At PlotBox, we're on a mission to modernise and connect cemeteries, crematoria, and funeral homes through innovative software solutions. Our technology helps organisations deliver exceptional service during life's most important moments.

We're looking for an Associate Implementation Manager to join our Operations team and help customers successfully adopt and implement PlotBox solutions. This is an exciting opportunity for a graduate or someone early in their career who enjoys working with people, solving problems, coordinating projects, and delivering great customer experiences.

If you're organised, customer-focused, and eager to build a career in SaaS implementation and project delivery, we'd love to hear from you.

What You’ll Do

Project Support & Coordination

Support implementation projects from kickoff through go-live.
Take full ownership of simpler projects
Assist in maintaining project plans, timelines, and implementation documentation.
Track actions, risks, and milestones, escalating concerns when appropriate.
Participate in customer meetings and follow up on agreed actions.

Solution Delivery

Support system configuration and validation activities.
Assist with data migration and testing activities alongside specialist teams.
Support User Acceptance Testing (UAT) and issue resolution.
Deliver standard onboarding and training sessions.

Customer Engagement

Build positive relationships with customer stakeholders.
Respond to customer queries in a timely manner.
Help customers understand PlotBox functionality and best practices.
Support successful customer readiness for go-live.

Team Contribution

Collaborate with Implementation Managers and specialist teams.
Maintain accurate project records and documentation.
Contribute ideas for process improvements.

What we are looking for :

1–2 years' experience in a customer-facing, SaaS, project coordination, or implementation-related role.
Experience coordinating multiple tasks, projects, or customer requests simultaneously while meeting deadlines and maintaining attention to detail.
Demonstrated ability to build positive relationships and communicate effectively with customers and internal stakeholders.
Strong problem-solving skills with the ability to investigate issues, identify root causes, and follow through to resolution.
Ability to quickly learn new software systems and apply technical knowledge to support customer outcomes.

Desirable Experience -Its not a deal breaker, but ideally you will have:

Experience with process documentation, UAT, or workflow mapping.
Experience in a SaaS, software onboarding, implementation, customer success, or project coordination environment.
Experience delivering training, workshops, or presentations.
Familiarity with project management, CRM, or workflow management tools.
Experience supporting software testing, data validation, or process improvement activities.

Apply Now

Refine Your Search

customer services coordination manager jobs in ballymena, ant

Associate Implementation Manager

Water Efficiency Officer

Senior Ecommerce Manager

Senior Major Incident Manager

Transport Planner

Office Manager (with PA duties)

B2B Commercial Vehicle Sales & Account Manager

Workplace Coordinator

HR Shared Services Analyst (Contract)

Workplace Host

Kitchen Manager

Workplace Coordinator

Senior Transport Planner

Senior Contracts Manager

Bid Finance Manager

Mechanical Hardware Engineering Manager

Principal Digital Product Manager- Hybrid

IT Operations Engineer

Architectural Technician - Property

Engineering Delivery Manager

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