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H&A MECHANICAL —Draperstown
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Administrator

H&A MECHANICAL
Draperstown

Apply Now

Job details

3 days ago

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills
Office experience

Full job description

Ref: Ref: ADM/07/26

Administrator – Draperstown

Job Description

Closing Date: July 14th 2026

Role Overview:
The successful candidates will work on our NIHE Heating Maintenance contract and will be responsible for the coordination of jobs and information between The H&A Group and NIHE through various means of communication. They will be based in our Maintenance Office, Tobermore Road, Draperstown.

Reports to: Office Supervisor

Direct Reports: N/A

Working Hours:
– Monday – Friday
– 9am – 5pm
– Flexibility to be on rota for
– 5pm – 8pm Mon – Fri
– Saturday cover 8am to 2pm.

Additional Benefits:
– Pension
– Life Assurance (T&C apply)
– Health Cash Plan Membership.

Roles & Responsibilities:
– Deal with any enquires from NIHE, NIHE tenants, private customers and internal Managers and staff.
– Follow internal procedures to process and issue all jobs submitted in line with contractual timeframes
– Support the onsite Engineers to ensure they have all information required to complete jobs in line with the contractual timeframes
– Maintain the Company’s internal IT system, Accuserv, to ensure all information is accurate and up to date.
– Collate accurate information for Supervisors/Managers as required.
– Deal with all clients/customers/staff in a professional, pleasant and efficient manner.
– Answer calls without delay
– Any other duty as deemed appropriate by management

Essential Criteria
– Experience in Office Based Customer Service
– Experience of Microsoft Office, in particular Excel

Desirable Criteria
– More than 1 years’ experience in an office-based customer service role
– Experience working with Social Housing

Personal Characteristics:
– Excellent communication skills
– Excellent organisational skills
– Ability to use own initiative
– Ability to work as part of a team
– Flexibility to work in other locations as required

The H&A Group are an equal opportunities employer.

To apply for this job click the link https://hagroup.hirehive.com/administrator-draperstown-5uoosO?source=H%26A%20Website and complete the application form. Alternatively send your CV to [email protected].

Apply Now

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