Client services manager Work, Jobs in Balsall Common, Wmd (with Salaries)

Client Services Manager
Furdeco —Bloxwich
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
2d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
12d
Business Development Manager
CitySprint —Warwick
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
2d
Project Support Coordinator
LRQA group —Birmingham
- Communication skills
Business Development Manager (ERP Software)
Target Integration —University of Warwick
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Work from home
Quick apply
10d
Project Manager
McCann Worldgroup Deutschland GmbH —Solihull
- Full-time
Project Coordinator
Amob Machinery Limited —Coventry
- £22,500 - £27,000 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
Quick apply
Account Manager
Target Integration —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
9d
Business Development Manager
Apex Workwear Ltd —Oldbury
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
14d
National Account Manager
Murray Uniforms —Coventry
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
Lead Generation Executive / Business Development Executive (BDE)
Pragmatic Consulting Ltd —Kenilworth
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
12d
Internal Account Manager
Bunzl Cleaning & Hygiene Supplies —Birmingham
- From £25,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Manager
PHSGroup —Birmingham
- £45,000 a year
- Monday to Friday
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
12d
Branch Manager
Concentric Sales & Lettings —Wolverhampton
- £55,000 - £75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
2d
Strategic Account Manager
PIB Group Services Ltd. —Birmingham
- Organisational skills
Quick apply
Sales Support (Part-Time)
Shape Technologies Group UK —Hinckley
- From £15,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Sick pay
Quick apply
12d
Business Development Manager
McCann Worldgroup Deutschland GmbH —Solihull
- Full-time
- Sales
- Business development
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Success Manager
WorkWave —Brierley Hill
- £50,000 - £52,500 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Coventry
- £3,800 a month
- Full-time
- Sales
Quick apply

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client services manager jobs near balsall common, wmd

Client Services Manager

Furdeco
Bloxwich

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
2 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Presentation skills
Organisational skills
Account management
Communication skills
Time management

Full job description

Client Services Manager

Job Summary

We are looking for an experienced and motivated Client Services Manager to lead our Client Services Team and ensure we continue to deliver exceptional service to our clients every day.

This is an exciting opportunity for a customer-focused professional who thrives on building strong client relationships, leading high-performing teams, and driving service excellence. You will play a key role in managing client accounts, supporting team development, improving operational performance, and identifying opportunities for growth.

Key Responsibilities

Lead, motivate, and develop the Client Services Team to deliver outstanding customer service.
Act as the primary escalation point for client queries and service-related issues.
Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of satisfaction.
Ensure all client enquiries are managed effectively and resolved within agreed service level agreements (SLAs).
Monitor team performance against KPIs and implement continuous improvement initiatives.
Work closely with internal departments to ensure a seamless client experience from order creation through to completion.
Prepare and present performance reports and account reviews to clients and senior stakeholders.
Oversee the day-to-day management of client accounts, ensuring outstanding orders, held deliveries, service queries, and operational issues are resolved efficiently and within agreed service levels.
Ensure compliance with company policies, procedures, and service standards.

About You

To be successful in this role, you will have previous experience in a Client Services, Customer Service, Account Management, or Customer Success leadership position.

You will also demonstrate:

Proven experience managing and developing customer-facing teams.
Excellent communication and relationship-building skills.
Strong problem-solving and decision-making abilities.
Confidence managing challenging situations and client escalations.
Experience presenting to senior stakeholders and key decision-makers.
Commercial awareness and the ability to identify growth opportunities within existing accounts.
Strong organisational and time management skills.
Proficiency in Microsoft Excel and Word.
The ability to work both independently and collaboratively.
A proactive, customer-first approach with a passion for delivering exceptional service.

Working Hours

Monday to Friday 8.30am-6pm

Pay: £30,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in balsall common, wmd

Client Services Manager

Client Liaison Manager

Business Development Manager

Project Support Coordinator

Business Development Manager (ERP Software)

Project Manager

Project Coordinator

Account Manager

Business Development Manager

National Account Manager

Lead Generation Executive / Business Development Executive (BDE)

Internal Account Manager

Business Development Manager

Branch Manager

Strategic Account Manager

Sales Support (Part-Time)

Business Development Manager

Customer Relationship Manager

Customer Success Manager

JUNIOR SALES ADVISOR

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