Head of Procurement and Carrier Management
Grade: RCS I Contract Type: Permanent (Full-Time)
Location: Birmingham - B92 9EP
Benefits include Car/Car allowance £7000, Family Healthcare, Bonus
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We're looking for a strategic and forward-thinking leader to take ownership of EU Procurement and Carrier Management within the Jaguar Land Rover Control Tower based in Solihull. This is a high-impact role where you'll shape and deliver innovative procurement and carrier strategies that drive cost efficiency, service excellence, and long-term competitive advantage in a fast-paced, international logistics environment. Working as a trusted partner to Jaguar Land Rover and key stakeholders, you'll play a central role in aligning operations to customer needs while responding to changing market dynamics.
You'll lead the development of a high-performing, agile carrier network and champion best-in-class procurement practices across the LLP. From driving performance through data-led insights to embedding continuous improvement and governance, you'll ensure carriers consistently meet the highest standards.
This is also a fantastic opportunity to lead, develop and inspire a talented team, fostering a culture of accountability, innovation,collaboration and continuous service development —while playing a key role in delivering strategic initiatives that enhance operational performance and unlock value across the business.
A TYPICAL DAY MAY INVOLVE
- Take ownership of the carrier cost base, driving transparency, control, and continuous optimisation across spend
- Deliver clear and actionable carrier rate visibility, ensuring informed decision-making and commercial advantage
- Establish and lead robust carrier performance frameworks, including KPIs and measurable service outcomes
- Drive carrier performance improvement, creating and implementing structured action plans to address gaps and enhance delivery
- Lead carrier research and development activity, identifying new partners, innovations, and opportunities to strengthen the network
- Develop and maintain strategic carrier relationships
- Play a key role in major tender activities, including DHL LLP mega tenders and JLR Timconsult initiatives
- Identify and deliver cost-saving and value creation opportunities, with clear implementation plans and measurable impact tracking
- Support stakeholders with customer cost indications, providing accurate, timely, and commercially sound insights
- Oversee and optimise carrier payment flows, ensuring efficiency, accuracy, and strong financial governance
THIS ROLE WOULD SUIT PEOPLE WHO HAVE
- Extensive knowledge of European Transport (Operational Methods, Geography, Rate Structures and Cost Elements)
- Extensive knowledge of the EU network plan including specific criteria that drive the solutions design.
- High level of attention to detail, able to analyse and verify complex data to ensure the tasks are relevant, correct and that accurate outputs are provided.
- Highly organised and able to ensure deadlines which are often very tight are met consistently.
- Must be able to assess complex situations and make positive problem solving recommendations.
- Prepare and make confident presentations to internal departments and external customers.
- Certificate in Logistics or Freight Forwarding – DESIRABLE
WHY JOIN US?
- We're happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
· Affordable loans, savings schemes and free mortgage advice · Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
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