Customer service representative Work, Jobs in Baltonsborough, Som (with Salaries)

Customer Services Advisor
Wells City Council —Wookey and St. Cuthbert Out West
- £14.13 an hour
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
21h
One Stop - Customer Service Assistant
One Stop —Street
- £12.81 an hour
- Full-time
14d
Customer Services Advisor
Halfords —Wells
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
8d
Customer Service Advisor
Healix —Bristol
- £27,000 - £28,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Annual leave
- Employee discount
Quick apply
4d
Customer Service Advisor
Yorkshire Building Society —Taunton
- From £24,500 a year
- Customer service
- Financial services
- School
8d
Customer Service Advisor (Full-time)
Beyond The Bean Ltd —Bristol
- From £27,255 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
8d
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
9d
Customer Service Library and Information Advisor
Bath and North East Somerset Council —Midsomer Norton
- £13.69 - £14.35 an hour
- Part-time
Customer Service Agent
IVC —Bristol
- Hybrid work
Customer Service Representative - 6 Month Fixed Term Contract
Toolstation —Bridgwater
- £12.87 an hour
- Full-time
- Customer service
- Organisational skills
- Computer skills
9d
Customer Services Team Leader
Bath and North East Somerset Council —Bath
- £19.81 - £21.14 an hour
- Management
- Customer service
- Leadership
3d
Customer Service Representative
William Hill —Trowbridge
- Part-time
- Customer service
- Employee discount
Customer Service Advisor
Places for People —Bath
- £25,967 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
- Flexible schedule
7d
Customer Service Advisor
SunbeltRentals —Bridgwater
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
2d
Customer Service Assistant
Southern Coop —Burnham-on-Sea
- £12.21 - £12.71 an hour
- Temporary
- Employee assistance programme
- Employee discount
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
14d
Customer Service Assistant
World Duty Free Group —Bristol
- Part-time
- Sales
- Communication skills
Quick apply
M&S Customer Service Assistant - M&S
Compass Group —Taunton
- £12.75 an hour
- Communication skills
9d
Customer Service Representative- Teller
HSBC Global Services Limited —Bridgwater
- Full-time
1d
Customer Experience Agent
The Vaults Group —Bristol
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
21h

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Customer Services Advisor

Wells City Council
Wookey and St. Cuthbert Out West

Quick apply

Job details

Part-time
£14.13 an hour
21 hours ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
SharePoint
IT

Full job description

Job Description

Customer Services Advisor

Designation:

Customer Services & Governance

Grade:

SCP 9

Hours:

Up to 8 Hours to be worked between 08:45 to 13:00 Saturday with the possiblity of overtime to 18:00

Location:

All Council locations as required

Job Purpose:

To provide comprehensive administrative support to the Customer Service functions of the Council, from both the Town Hall and Portway Annexe, across of range of services and functions.

Working with third parties and community entities and customers to deliver high quality customer service.

Supporting the governance functions of the council.

Line Manager:

Customer Services and Governance Supervisor

Responsible for:

No supervisory responsibilities

Key duties:

· To deal politely and promptly with all enquiries to the Council, whether presented by e-mail, telephone, or in person

· Use of Rialtus and other systems as required to manage bookings across the Councils estate.

· To service the provision of information to the public as required by the council, and operation of the Council’s websites and social media accounts.

· To assist with preparation and prompt sending of the Council’s weekly agendas and minutes, and of the monthly accounts reports

· To carry out any and all other clerical tasks, filing, mailing, data input etc, as required, and to generally ensure the efficient functioning of the City Council office clerical services

· Provide administrative support to the wider Customer Services Team including clerical and filing services, the maintenance of accurate records and undertaking research and collating relevant information.

· Word processing of documents, letters and reports, with required research, benchmarking and engagement.

· General data entry into spreadsheets, databases, SharePoint and the Council’s website and social media sources.

· To comply with the Council’s Health and Safety at Work policies.

· To be committed to the Council’s Equal Opportunities Policy and to ensure equality of opportunity in service delivery.

· Such other duties as may, from time to time, be assigned to the post holder by the Manager.

· To deal with the general public in a courteous and sympathetic manner

· To undertake any necessary training.

Skills Knowledge and Experience:

· Experience of dealing with the public, by telephone and face to face.

· Experience of working in an administrative role.

· Use of IT systems in an office environment, including setting up spreadsheets and databases.

· Accuracy and attention to detail.

· Ability to work as part of a team, be flexible, use own initiative.

· Good IT skills, including Microsoft Office packages.

· Good organisational and administrative skills.

· Ability to prioritise and manage own workload and meet deadlines.

· Good customer care and interpersonal skills and an ability to communicate well both face to face and by telephone

· Awareness of the Data Protection and Freedom of Information Acts

Complexity & Creativity:

· To assist in identifying and fixing /resolving any customer services or governance enquiries as required

· Ability to respond politely to enquiries

Judgment and decisions:

· Be able to act on own initiative to resolve day to day issues within the Customer Services and Governance function

Contacts:

Town Clerk

Customer Services & Governance Supervisor

RFO and Customer Services & Governance Manager

Members of the public

General:

To work within health and safety guidelines in accordance with the health and safety at work act, and Public Health act 1984.

Any other duties as so determined by the Town Clerk or nominated senior officer.

Job Type: Part-time

Pay: £14.13 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in baltonsborough, som

Customer Services Advisor

One Stop - Customer Service Assistant

Customer Services Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor (Full-time)

Customer Service Advisor - Monday to Friday

Customer Service Library and Information Advisor

Customer Service Agent

Customer Service Representative - 6 Month Fixed Term Contract

Customer Services Team Leader