Head of digital Work, Jobs in Bamber Bridge, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
5d
Digital Design & Content Lead
1st Technologies Ltd —Preston
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- IT
- In-person
- Flexitime
- Work from home
Quick apply
Procurement Professional
BAE Systems —Preston
- From £27,000 a year
- Oracle
- ERP systems
- Microsoft Office
9d
Head of Marketing
Evolve-Energy —Lytham St. Annes
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Project management
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Head of Business Operations
The Brain Charity —Liverpool
- £32,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
H&S Coordinator
Dr. Oetker —Leyland
- Full-time
- Free parking
- Annual leave
4d
Head of Content
Arne Clo Ltd —Warrington
- Management
- Employee assistance programme
- Employee discount
Quick apply
Head of IT and Digital Services
Bury Council —Bury
- £52,915 - £55,795 a year
- Leadership
6d
Head of Digital Marketing & Performance
Love2shop —Liverpool
- Full-time
- Presentation skills
- Travel
- Employee discount
Quick apply
Head of Paid Digital
CNS Media Ltd —Manchester
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- In-person
- Leadership
- Communication skills
- Gym membership
Quick apply
News and Business Reporter
Farmers Guardian Ltd —Preston
- Hybrid work
- Driving
- IT
- AI
- Annual leave
- Employee assistance programme
Quick apply
Head of Delivery
Bauer Media Group —Manchester
- Hybrid work
- Agile
- Communication skills
11d
Head of Shift Operations - Fulfil
THG Ingenuity —Warrington
- Management
Quick apply
11d
Paid Media Manager
Right at Home UK —Liverpool
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
11d
Communications & Campaigns Manager
Lancashire Women —Accrington
- Up to £36,968 a year
- Part-time
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Head of People Services
Government Commercial Agency —Liverpool
- £72,771 - £80,776 a year
- Full-time
- Presentation skills
- Human resources
- Leadership
- Annual leave
- Work from home
6d
Head of Change
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
Quick apply
3d
Workplace Operations Manager
careium —Blackburn
- £35,000 - £38,000 a year
- Organisational skills
- Communication skills
- Office experience
- Annual leave
7d

I want to receive the latest job alerts for head of digital in bamber bridge, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year
5 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

Our amazing customer focus and service to our clients
Along with our deep commitment to our learners and
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

head of digital jobs in bamber bridge, lan

Head of Customer Experience

Digital Design & Content Lead

Procurement Professional

Head of Marketing

General Manager

Head of Business Operations

CRM Manager

H&S Coordinator

Head of Content

Head of IT and Digital Services

Head of Digital Marketing & Performance

Head of Paid Digital

News and Business Reporter

Head of Delivery

Head of Shift Operations - Fulfil

Paid Media Manager

Communications & Campaigns Manager

Head of People Services

Head of Change

Workplace Operations Manager

I want to receive the latest job alerts for head of digital in bamber bridge, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected