Head of product Work, Jobs in Banbridge, Dow (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
9d
Sr. Director & Head of Architecture
G-P —Belfast
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
Quality Inspector
Alternative Heat —Banbridge
- Full-time
- Schematics
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Head of Sales
Volaris Group Inc. —Belfast
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- IT
Quality Assurance Manager
Alternative Heat —Banbridge
- Full-time
- Quality control
- Leadership
- Communication skills
Quick apply
Manufacturing Engineer
Alternative Heat —Banbridge
- Full-time
Quick apply
Head of IT Service Management - IT Operations
National Crime Agency —Belfast
- £82,317 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- IT
- Annual leave
13d
Team Lead - Packing
Grahams Bakery —Dromore
- From £13.53 an hour
- Full-time
- Forklift
- Supervising experience
- Bakery
- Free parking
Quick apply
7d
Process Engineer
Alternative Heat —Banbridge
- Full-time
Quick apply
Quality Inspector (Paint)
Alternative Heat —Banbridge
- Full-time
- Quality control
Quick apply
Assistant Store Manager - Belfast Flagship
Sculpted By Aimee —Belfast
- Full-time
- English
- Supervising experience
- Bachelor's degree
Quick apply
5d
Business Development Manager - NI & ROI
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- CRM software
- Sales
- Engineering
- Referral programme
Quick apply
4d
Dispenser/Trainee Dispenser
Chemist4U —Craigavon
- Full-time
- Customer service
- Patient care
- Communication skills
- Annual leave
- Employee discount
11d
AI Enablement Manager
Foods Connected —Belfast
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
- Health & wellbeing programme
Quick apply
7d
Production Operative
Hovis Bakery —Belfast
- Warehouse experience
- IT
7d
Supply Chain Quality Engineer
Alternative Heat —Banbridge
- Full-time
Quick apply
Field Regional Business Manager - L'Oréal Dermatological Division
l'Oréal —Belfast
- Full-time
- Management
- Sales
- IT
Quick apply
Consumer Product Sales Sr. Lead – Customer Growth & Strategic Initiatives, Senior Vice President (Hybrid)
Citi —Belfast
- Full-time
- Sales
- Education
- AI
6d
Customer Service Advisors
Decora —Lisburn
- £13 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
5d
Customer Assistant - Food - Banbridge Foodhall
Marks & Spencer —Banbridge
- £13.41 an hour
- Part-time
- Employee discount
7d

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head of product jobs near banbridge, dow

Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
9 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of product jobs in banbridge, dow

Head of Customer Success

Sr. Director & Head of Architecture

Quality Inspector

Head of Sales

Quality Assurance Manager

Manufacturing Engineer

Head of IT Service Management - IT Operations

Team Lead - Packing

Process Engineer

Quality Inspector (Paint)

Assistant Store Manager - Belfast Flagship

Business Development Manager - NI & ROI

Dispenser/Trainee Dispenser

AI Enablement Manager

Production Operative

Supply Chain Quality Engineer

Field Regional Business Manager - L'Oréal Dermatological Division

Consumer Product Sales Sr. Lead – Customer Growth & Strategic Initiatives, Senior Vice President (Hybrid)

Customer Service Advisors

Customer Assistant - Food - Banbridge Foodhall

I want to receive the latest job alerts for head of product in banbridge, dow

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