Scheduling manager Work, Jobs in Banbridge, Dow (with Salaries)

Contact Centre Manager
Maurer & Sons Ltd. —Armagh
- £3,800 - £5,300 a month
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
10h
Programme Manager
Thompson Aero Seating —Banbridge
- Full-time
- Management
- Engineering
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Lead Account Manager
Cooneen Group —Dungannon
- Full-time
- Remote
- Microsoft Excel
- Management
- Military
- Annual leave
- Employee assistance programme
Quick apply
Scheduling Buyer
CDE Group —Belfast
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Free parking
- Annual leave
Quick apply
12d
Operations Administrator
Cyclone Aircon and Ventilation —Armagh
- £35,000.00 - £43,501.85 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Work from home
Quick apply
Transport Manager
RiverRidge —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
11d
Manager, Oracle Testing/Release Manager, Oracle Delivery Services, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Azure
- Oracle
- DevOps
Retail Assistant (Athlete) 20hrs Bridgewater
Nike —Banbridge
- Part-time
- Sales
- Customer service
- Communication skills
- Employee discount
Finance & Operations Manager (Full-Time)
Northbridge Automotive —Newry
- £33,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
3d
Customer Experience Manager
Sainsbury's —Belfast
- From £32,700 a year
- Management
- Leadership
- Employee discount
10d
Logistics Operations Manager
LS Motion Global Logistics Ltd —Lisburn
- £2,800 - £3,417 a month
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
11d
Principal Project Manager
ASSYSTEM —Newcastle
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Project Coordinator
Whytematter —Belfast
- £27,000 - £30,000 a year
- Hybrid work
- Microsoft Office
- Project management
- Organisational skills
10d
Senior Manager, Oracle Programme Delivery Manager, Oracle Delivery Services, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Oracle
- Management
- ERP systems
Project Controls Manager
Mott MacDonald —Belfast
- Full-time
- Hybrid work
- Management
- Analysis skills
- Mentoring
- Employee discount
Supply Chain Manager
Oxford Instruments plc —Belfast
- Full-time
- Engineering
- Business
- Free parking
- Annual leave
Workplace Coordinator
JLL —Belfast
- English
- Maths
- Communication skills
Project Manager (Water Projects)
WSP —Belfast
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
Protective Coating Specialist
Alternative Heat —Banbridge
- Full-time
Quick apply
5d
Site Manager - Leeds
GRAHAM Group —Hillsborough
- Project management
- Leadership
- Communication skills

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Contact Centre Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,800 - £5,300 a month
10 hours ago

Qualifications

Management
Customer service
Microsoft Office
Leadership
Communication skills
A Level

Full job description

Job Summary

We are looking for an experienced and customer-focused Contact Centre Manager to join our growing team in Armagh. This is an exciting opportunity for someone who enjoys leading high-performing teams, improving customer service operations, and driving operational excellence. As a Contact Centre Manager, you will oversee the day-to-day management of the contact centre, support team development, and ensure exceptional customer experiences through effective leadership and continuous improvement. We offer a supportive working environment, ongoing leadership development, and excellent opportunities for career progression.

What You'll Do

Manage the daily operations of the contact centre to ensure service objectives are achieved.
Lead, coach, and support team leaders and customer service advisors.
Monitor operational performance, productivity, and customer satisfaction metrics.
Develop and implement strategies to improve service quality and operational efficiency.
Handle escalated customer enquiries and support resolution of complex issues.
Monitor workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and management updates.
Collaborate with internal departments to improve customer service processes.
Support recruitment, onboarding, training, and ongoing development of team members.
Ensure compliance with company policies, procedures, and service standards.
Promote a positive, collaborative, and high-performing workplace culture.

Requirements

Previous experience in customer service, contact centre operations, team leadership, operations management, business support, retail, hospitality, or a related role is beneficial but not essential.
Leadership or management experience is advantageous but not required.
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Customer-focused mindset with the ability to motivate and develop teams.
Comfortable using Microsoft Office and standard business systems.
Ability to manage multiple priorities in a fast-paced environment.
Positive attitude and commitment to continuous improvement.
GCSEs, A-Levels, college qualifications, or equivalent are preferred but not required.

Why Work With Us

Competitive monthly salary.
Comprehensive onboarding and ongoing leadership development.
Supportive and collaborative working environment.
Opportunities for internal promotion and long-term career progression.
Stable full-time employment with a growing organisation.
Inclusive workplace that values teamwork, innovation, and exceptional customer service.

Pay: £3,800.00-£5,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

scheduling manager jobs in banbridge, dow

Contact Centre Manager

Programme Manager

Lead Account Manager

Scheduling Buyer

Operations Administrator

Transport Manager

Manager, Oracle Testing/Release Manager, Oracle Delivery Services, Technology & Transformation

Retail Assistant (Athlete) 20hrs Bridgewater

Finance & Operations Manager (Full-Time)

Customer Experience Manager

Logistics Operations Manager

Principal Project Manager

Project Coordinator

Senior Manager, Oracle Programme Delivery Manager, Oracle Delivery Services, Technology & Transformation

Project Controls Manager

Supply Chain Manager

Workplace Coordinator

Project Manager (Water Projects)

Protective Coating Specialist

Site Manager - Leeds

I want to receive the latest job alerts for scheduling manager in banbridge, dow

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