Senior general manager Work, Jobs in Banbury, Oxf (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
General Manager
The Bull Hotel —Stony Stratford
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Store discount
Quick apply
Hospitality Manager
Haas F1 Team —Banbury
- Weekend availability
- Hospitality
- Maintenance
- Microsoft Office
Quick apply
1d
Regional HSEQ Manager
RB Global —Banbury
- Communication skills
- Free parking
Quick apply
4d
Senior Enterprise Risk Manager
NFU Mutual —Stratford-upon-Avon
- £75,000 - £85,000 a year
- Full-time
- IT
- Financial services
- Banking
- Annual leave
- Employee discount
3d
US Senior Wholesale Manager
Joma Jewellery and Katie Loxton —Banbury
- Seasonal
- Remote
- Management
- Sales
- Travel
General Manager
DHL —Daventry
- Up to £90,000 a year
- Continuous improvement
- Contracts
Senior HRBP
ID Logistics & Transport Ltd —Northampton
- £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
Senior Biomedical Scientist - Section Head / Deputy Quality Manager
Oxford University Hospitals NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
- Master's degree
5d
Site Director
Safran —Banbury
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
- Annual leave
Senior Project Manager (Control of Work)
Sphera Solutions UK Ltd. —Warwick
- PMP
- Financial services
Quick apply
Senior Cancer Pharmacy Technician
Oxford University Hospitals NHS Foundation Trust —Banbury
- £39,959 - £48,117 a year
- Part-time
- Organisational skills
- Communication skills
8d
FP&A Senior Manager
OrganOx —Oxford
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Quick apply
4d
General Manager (People) - Market Hall
Future Wolverton —Milton Keynes
- £35,000 a year
- Full-time
- Management
- First Aid Certification
- In-person
- Annual leave
Quick apply
Personal Assistant
Thomas Franks Ltd —Hook Norton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
Restaurant General Manager
Prezzo Italian —Bicester
- £33,320 - £37,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Restaurant Manager
The Perch —Oxford
- £42,000 a year
- Full-time
- Restaurant
Quick apply
12d
Land & Setting Out Surveyor
Interlocks Surveys Limited —Southam
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- CAD
- Computer literacy
- Free parking
Quick apply
3d
General Manager, Contract Logistics
DSV —Northampton
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
Estates Operations Manager (Mechanical)
Oxford University Hospitals NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Overtime
- Annual leave
12d

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Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior general manager jobs in banbury, oxf

Key Accounts Manager

General Manager

Hospitality Manager

Regional HSEQ Manager

Senior Enterprise Risk Manager

US Senior Wholesale Manager

General Manager

Senior HRBP

Senior Biomedical Scientist - Section Head / Deputy Quality Manager

Site Director

Senior Project Manager (Control of Work)

Senior Cancer Pharmacy Technician

FP&A Senior Manager

General Manager (People) - Market Hall

Personal Assistant

Restaurant General Manager

Restaurant Manager

Land & Setting Out Surveyor

General Manager, Contract Logistics

Estates Operations Manager (Mechanical)

I want to receive the latest job alerts for senior general manager in banbury, oxf

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