Custodian Work, Jobs in Banbury (with Salaries)

Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Annual leave
- Life insurance
7d
Head of Service Development
Newmedica —Oxford
- Up to £95,000 a year
- Remote
- Driving
- Communication skills
- Annual leave
Quick apply
3d
Information Security Analyst
Kinetic Software —Milton Keynes
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
1d
Digital Account Manager
Success Local —Rugby
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Project management
- Presentation skills
- Annual leave
Quick apply
10d
Assistant Brand Manager
Buttress Group Ltd —Brackley
- £30,000 - £35,000 a year
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- Organisational skills
- Employee discount
Quick apply
Digital Account Executive
Success Local —Rugby
- £26,000 - £31,000 a year
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10d
Accounts Assistant
NATIONAL FARMERS UNION —Kenilworth
- £25,134 a year
- Full-time
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- Annual leave
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Oxford Breast Buddy Group (OBBG) —Oxford
- £15 an hour
- Part-time
- Hybrid work
- Social media management
- English
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14d

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Housing & Resident Engagement Manager

Extra Care -
Coventry

Apply Now

Job details

Full-time
£52,500 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Full job description

ExtraCare Charitable Trust are looking for a Housing & Resident Engagement Manager!

Housing and Resident Engagement Manager will be responsible for leading the delivery of high-quality housing management services within integrated retirement communities, in a way that supports the lives of our residents.

You will be responsible to manage the provision of a full range of broad-based housing management and related services so that ExtraCare’s residents have access to excellent services to improve resident satisfaction, achieve tenancy sustainability and maximise income for the Trust.

Have strategic responsibility for Enhanced Housing Management (EHM) and Housing Related Support (HRS) Services (where they still exist), or alternatives, and associated contract negotiations, supporting Regional Operations Managers and Location Managers. To provide strategic direction and leadership on housing services to deliver excellent co-ordinated and cost-effective services to our residents.

You will manage relationships with the Resident Forums, promote local Resident Associations and encourage the culture of listening to the voice of our residents and resident involvement.

Be able to lead and coordinate ExtraCare's landlord responsibilities as a Registered Provider, ensuring compliance with regulatory requirements and best practice. The role will act as the custodian of the Customer Involvement Policy, promoting meaningful resident engagement, and will oversee the organisation's complaints management system to ensure complaints are handled effectively, consistently and in line with policy and regulatory expectations.

Why join us?

At ExtraCare, learning is a big part of who we are. Our Belonging at ExtraCare strategy is all about creating a culture where diversity is celebrated and everyone feels they truly belong, with a strong focus on providing equitable career development and training. We’re also proud to hold Investors in People Gold, recognising our strong culture, shared values and commitment to continuous improvement.

Housing & Resident Engagement Manager will join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

Benefits of the role include;

25 days annual leave, plus bank holidays
Contributory pension (up to 9%)
Buy and sell holiday
Free life insurance
Cycle2work scheme
Attendance reward
Free use of on-site location gyms

Role Details

Role : Housing & Resident Engagement Manager
Hours : 37.5 hours per week (Permanent / Full Time)
Location : Head Office, Coventry, CV3 2SN.
Salary : £52,500 per annum

Key Duties:

Lead housing management services across the trust, ensuring a visible, resident-focused service that promotes independence, wellbeing, inclusion, and tenancy sustainability in line with our visions and values.
Manage tenancies effectively by supporting locations with sign-ups, tenancy breaches, anti-social behaviour, safeguarding concerns, notice periods and terminations, in line with legislation, policy and good practice.
Manage and foster good working relationships with our housing partner organisations where they are responsible for housing management services.
To work with our Housing Partners who deliver housing management services at schemes and villages to ensure the service is delivered to the standard we would expect.
Ensure compliance with social housing regulation by maintaining detailed knowledge of the requirements of the Regulator of Social Housing and embedding these standards into operational practice.
Manage the running of the Resident Forums and the framework in which they operate, including organisation, agenda planning, liaison with the Chair and Vice Chair, minutes, communication and promotion amongst residents and staff.
Promote, advise on, and support the set-up of Resident Associations and alternative routes of encouraging representation, involvement, and participation of residents.
Ensure close working relationships are developed with other agencies such as Local Authorities, voluntary organisations, and other statutory authorities to improve service delivery.

Please see job description to view the full roles and responsibilities and further information about this exciting opportunity!

Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our new Housing & Resident Engagement Manager.

Closing date: 16th July 2026
Proposed interview date: TBC

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

ExtraCare reserve the right to close this advertisement early. Be one of the first to apply!

Apply Now

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