Delivery specialist Work, Jobs in Banstead, Sry (with Salaries)

Customer Success Specialist
Healthera Ltd —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Work from home
- Sick pay
Quick apply
3h
Tesco Colleague - Biggin Hill Express
Tesco UK —Oxted
- £13.28 - £14.55 an hour
- Full-time
17h
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
13d
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Assistant Director of Mental Health & Autism
Active Prospects —Reigate
- £75,000 a year
- Full-time
- Hybrid work
- Management
- Employee assistance programme
Quick apply
10d
VodafoneThree - Proposition Specialist
Vodafone —London
- Full-time
- Hybrid work
- Employee discount
6d
Retail Van Driver & Stock Collector
The Children's Trust —Tadworth
- Call to connect
- Heavy lifting
- Free parking
- Annual leave
Quick apply
3h
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
6d
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML
Employment Support Operations Manager
Surrey County Council —Reigate
- From £63,823 a year
- Call to connect
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
12d
Specialist, English Audio Description Writer
Warner Bros. Discovery —London
- Hybrid work
- No experience needed
- English
- In-person
6d
Patient Services Administrator
Epsom and St Helier University Hospitals NHS Trust —Leatherhead
- £27,106 - £28,850 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Regional Technology Support Specialist - South
Nuffield Health —Epsom
- Full-time
- Windows
- IT
- Communication skills
- Gym membership
10d
Regional Technology Support Specialist - North
Nuffield Health —Epsom
- Full-time
- Windows
- IT
- Communication skills
- Gym membership
10d
Technology Adoption Support Advisor
Surrey County Council —South Park and Woodhatch
- £48,698 - £52,864 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
6d
Specialist, English Transcription
Warner Bros. Discovery —London
- Hybrid work
- English
- Scripting
- Typing
6d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Tobacco Dependence Specialist
King's College Hospital NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Full-time
- Management
- Care plans
- Communication skills
3d
Sales - Sales Advisor - UK
New Look —Kingston upon Thames
- Part-time
- Microsoft Word
11d
VodafoneThree - Talent Specialist - Corporate Functions
Vodafone —London
- Full-time
- Hybrid work
- Employee discount
11d

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Customer Success Specialist

Healthera Ltd -
London

Quick apply

Job details

Full-time
3 hours ago

Benefits

Casual dress
Company pension
Work from home
Private medical insurance
Sick pay

Qualifications

Customer service
Salesforce
Analysis skills
B2B sales
Account management
Leadership
Communication skills
A Level

Full job description

Company Overview

Healthera Ltd operates a leading healthcare marketplace that provides patients with medicines, healthcare services, and products through the largest digital platform of pharmacies and GPs in the UK. Our mission is to transform healthcare delivery with innovative technology.

Healthera has a reach of over 30 million people in partnership with over 1500 pharmacies across the UK. We’re accredited by NHS Digital and one of the fastest-growing digital health companies in Europe.

We are at a stage of rapid growth, and we are looking for a Customer Success Specialist to execute on key initiatives within our existing customer growth to help our customers drive revenue, traffic through the platform. We are looking for someone who is driven, customer-focussed, and business savvy who will go the extra mile to ensure we exceed our targets.

Summary

We are looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.

The ideal candidate will have previous experience in a Customer Success or Account Management role (1-3 years) and be bright and energetic with a clear track record of delivering consistent results in account engagement. The candidate is analytical and can derive opportunities from data.

The Customer Success Specialist

A Customer Success specialist is responsible for the growth, adoption, buy-in, and ultimately value-creation of our customer base. You will have an assigned portfolio of customers, ranging from independent pharmacies to national pharmacy chains with hundreds of high street branches.

Your main responsibility is upselling and deploying new initiatives, mostly revenue-driving product add-ons and functionalities, within the customer base.

You will be accountable for the health of the portfolio, ensuring that Healthera pharmacies are operationally excellent and delivering against our service level agreement for patients. Working as the face and voice of Healthera’s pharmacy customer care, the CS Specialist will influence the item growth and champion best practice of their portfolio pharmacies.

Your responsibilities

Proactively reach out to customers to help induct them on the product and grow their usage of it
Monitor and analyse the performance of pharmacy customers according to the SLA and set KPIs, preparing and presenting to the pharmacy in meetings and calls
Upsell and introduce new initiatives within our existing customer base of pharmacy partners
Develop and manage long term partnerships with clients, making sure feedback and issues are logged, reported and traced
Deliver remote and (sometimes) onsite training sessions for accounts which include: operational best practice, trends and insights and technical issue troubleshooting

Requirements

You are tenacious, relational and analytical, result-driven and goal-oriented
Experience in customer success or account management
Strong commercial acumen
Excellent written and communication skills
Experience in working in a dynamic high-growth company
Experience in healthcare / pharmacy would be great to have

We offer

Competitive salary (based on experience)
Private health insurance
Performance-based bonus scheme
Growth opportunities within the role
Experienced team, fun but hard working environment

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company pension
Sick pay
Work from home

Education:

A-Level or equivalent (preferred)

Experience:

customer success: 2 years (preferred)

Work Location: Hybrid remote in London EC2M

Quick apply

Refine Your Search

delivery specialist jobs in banstead, sry

Customer Success Specialist

Tesco Colleague - Biggin Hill Express

Customer Service Advisor (Part-time)

Customer Assistant

Assistant Director of Mental Health & Autism

VodafoneThree - Proposition Specialist

Retail Van Driver & Stock Collector

Technical Customer Support Coordinator

Analyst, Digital Delivery

Employment Support Operations Manager

Specialist, English Audio Description Writer

Patient Services Administrator

Regional Technology Support Specialist - South

Regional Technology Support Specialist - North

Technology Adoption Support Advisor

Specialist, English Transcription

Welfare Advice Officer

Tobacco Dependence Specialist

Sales - Sales Advisor - UK

VodafoneThree - Talent Specialist - Corporate Functions

I want to receive the latest job alerts for delivery specialist in banstead, sry

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