Customer specialist Work, Jobs in Barkham, Brk (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Event Steward / SIA
Stambridge Group Ltd —Farnborough
- £12.71 - £13.10 an hour
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Senior Customer Service Advisor
Barclays —Reading
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
14d
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
1d
Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)
Wokingham Borough Council —Wokingham
- £46,142 - £51,357 a year
- Weekend availability
- Microsoft Office
- Project management
- Travel
- Flexible schedule
5h
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Target Sports coordinator
National Shooting Centre —Woking
- From £29,000 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
10d
Protection Consultant / Non-Advised / New Business
LetsGoCover —Farnborough
- £26,000 - £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
8d
Administration Assistant (Part Time)
Lords Group Trading – Merchanting Division —Heathrow
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Overseas Patients Co-ordinator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Communication skills
7d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
3d
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service
Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Travel
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Contract Administrator
BJF Group —Sandhurst
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Hire Administrator
Bennett and Game Recruitment LTD —Wokingham
- £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
8d

I want to receive the latest job alerts for customer specialist in barkham, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near barkham, brk

Customer Journey Improvement Specialist

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

customer specialist jobs in barkham, brk

Customer Journey Improvement Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Service Desk Analyst

Event Steward / SIA

Senior Customer Service Advisor

Ramp/Baggage Agent

Customer Success Onboarding Specialist (12 Month Contract)

Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)

Arrears & Collections Associate

Target Sports coordinator

Protection Consultant / Non-Advised / New Business

Administration Assistant (Part Time)

Overseas Patients Co-ordinator

Outpatients Booking Coordinator - Band 4

Sales Advisor/ Retailer Advisor

Retailer Support Advisor

Operational Change Specialist

Service Delivery Coordinator

Contract Administrator

Hire Administrator

I want to receive the latest job alerts for customer specialist in barkham, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected