Engagement specialist Work, Jobs in Barking, Gtl (with Salaries)

Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
3h
VodafoneThree - Proposition Specialist
Vodafone —London
- Full-time
- Hybrid work
- Employee discount
5d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Communications and Engagement Officer
The BAR Council —London
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
2d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Journey Support Specialist
South East Water —Snodland
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Driving
- Annual leave
Communications Executive
Splendid Hospitality Group —Watford
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Hospitality
- Marketing
- Employee assistance programme
- Employee discount
Associate, Governance & Oversight Specialist
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
International Relations Officer
Ministry of Justice —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
4d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Freelance In-Person Event Specialist- London, UK
Visit.org —London
- Temporary
- Customer service
- English
- Travel
Quick apply
Executive Assistant & Brand Coordinator to the Founder
SKINBOSS LTD —Chelmsford
- £15 - £17 an hour
- Part-time
- Hybrid work
- Computer literacy
- Basic maths
- English
- Free parking
- Work from home
Quick apply
14d
Culture, Inclusion & Engagement Manager
Albert Kennedy Trust —London
- £39,675 a year
- Full-time
13d
Sales - Sales Advisor - UK
New Look —Romford
- Part-time
- Microsoft Word
3d
Internal Communications Executive
Penningtons Manches Cooper LLP —London
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Work from home
3d
Talent Brand Specialist II
Affirm —London
- £61,000 - £99,000 a year
- Remote
- Bachelor's degree
- Employee stock purchase plan
SCHOOL BUSINESS MANAGER & EXECUTIVE ASSISTANT TO THE HEAD OF PROVISION
Solid Steps —London
- £46,365 - £52,741 a year
- Full-time
- Hybrid work
- Administrative experience
- Project management
- Human resources
- Free parking
- Annual leave
Quick apply
2d
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Learner Support Specialist
QA —London
- Remote
- No degree
- AI
- Teaching
- Annual leave
- Employee assistance programme

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engagement specialist jobs near barking, gtl

Customer Engagement Specialist

Wurth UK Ltd -
Erith

Quick apply

Job details

Permanent
£35,000 - £40,000 a year
3 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Sales
Analysis skills
Presentation skills
Leadership
Communication skills

Full job description

Customer Engagement Specialist

£35,000-£40,000 DOE

Role Purpose

The Customer Engagement Specialist will play a pivotal role in accelerating customer growth, strengthening retention, and shaping how we engage with medium and large business customers. This is an entrepreneurial, KPI-driven role that requires initiative, creativity, and the confidence to influence the sales and Key Account management teams.

As we expand and evolve our customer management strategy, this role offers genuine progression opportunities and the chance to help define what best-in-class customer engagement looks like for our organisation.

Key Responsibilities

Strategic Customer Growth & Engagement

Promote and support positive customer growth across medium and large customers while supporting new customer acquisition through targeted engagement initiatives.
Work proactively with the sales and KAM workforce to align efforts, strengthen communication, and ensure a unified customer experience across the entire customer journey.
Analyse customer performance data, growth trends, and engagement activity to identify opportunities, risks, and clear actions.

Entrepreneurial Ownership of Customer Programs

Design, implement, and continuously improve customer reward, retention, and loyalty programs.
Increase the use and effectiveness of customer data across all touchpoints, ensuring insights are embedded into commercial decision-making.
Lead communication and roll-out of all customer initiatives, ensuring the field teams are equipped, informed, and motivated to execute.

Sales Territory & CRM Effectiveness

Ensure vacant sales territories receive proactive communication and consistent customer contact.
Strengthen CRM usage across the sales organisation by improving data quality, process adherence, and practical value for end-users.
Support sales operations with territory optimisation, including data cleansing and opportunity mapping.

Customer Insights & Continuous Improvement

Conduct customer satisfaction surveys across all customer clusters in line with ISO requirements, transforming findings into actionable recommendations.
Analyse new, at-risk, and strategically important customers to recommend targeted interventions and safeguard business continuity.
Develop rules and follow-up structures to ensure actions are approved, implemented, and monitored.

Campaign Planning & Lead Development

Identify new potential customers and create tailored campaign strategies, including channel selection, messaging, qualification processes, and sales-force enablement.
Work with teams to ensure every campaign is executed with clarity, purpose, and measurable outcomes.

Reporting & Recommendations

Provide clear, data-backed updates to the Head of Customer Operations, including progress against KPIs, program outcomes, and further recommendations to strengthen customer growth and loyalty.

Required Skills & Qualities

Strong leadership presence with the confidence to influence commercial teams
Demonstrated project management ability
High level of initiative and entrepreneurial thinking
Strong analytical and problem-solving capabilities
Exceptional communication and customer-management skills
Advanced Excel proficiency
Sales and/or marketing background preferred
Highly organised, detail-driven, and comfortable presenting to senior stakeholders

What We Offer

23 days holiday (raising up to 28 with Length of Service)
Pension in line with auto-enrolment
Health Care plan – money towards your dental, optical and treatment therapies!
Employee Assistance Programme
Staff discount on all Wurth products
Career progression

Why This Role Matters

This is a critical role in a pivotal moment for the business. We are building the future of our customer engagement and retention ecosystem, and the Customer Engagement Specialist will stand at the centre of that transformation.

You will not simply manage tasks—you will shape strategy, improve how we work, and unlock new commercial value. This is a unique opportunity to make a mark, grow with the organisation, and influence what the next chapter of customer excellence looks like

Company Overview

Please visit https://wurth.co.uk for more information

Quick apply

Refine Your Search

engagement specialist jobs in barking, gtl

Customer Engagement Specialist

VodafoneThree - Proposition Specialist

Customer Experience Specialist, SMB

Client Engagement Manager

Communications and Engagement Officer

Welfare Advice Officer

Customer Journey Support Specialist

Communications Executive

Associate, Governance & Oversight Specialist

International Relations Officer

Event Specialist

Freelance In-Person Event Specialist- London, UK

Executive Assistant & Brand Coordinator to the Founder

Culture, Inclusion & Engagement Manager

Sales - Sales Advisor - UK

Internal Communications Executive

Talent Brand Specialist II

SCHOOL BUSINESS MANAGER & EXECUTIVE ASSISTANT TO THE HEAD OF PROVISION

Client Engagement Specialist, Newswires, EMEA

Learner Support Specialist

I want to receive the latest job alerts for engagement specialist in barking, gtl

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