Helpdesk support Work, Jobs in Barking, Gtl (with Salaries)

Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
12d
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
IT Helpdesk Officer - Kings Cross/All across London
Single Homeless Project —London
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
6d
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Connect EPR Helpdesk Support
The Royal Marsden NHS Foundation Trust —Chelsea
- £38,488 - £46,852 a year
- Full-time
- Customer service
- Communication skills
1d
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Customer service
- Microsoft Office
- Organisational skills
2d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
12d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
4d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
1d
IT Helpdesk Officer
Southbank Centre —London
- £32,000 - £36,700 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Employee discount
9h
Business Support Assistant/IT Assistant
mgr —St Johns Wood
- From £28,000 a year
- Full-time
- Accounting
- SharePoint
- IT
Quick apply
1d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
9d
Customer Support Associate
Feebris Ltd —London
- Bachelor's degree
- Business
- Communication skills
- Annual leave
12d
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
IT Support Specialist - London
Legora —London
- Full-time
8d

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Helpdesk Support Officer

Civic Recruitment Limited
Redbridge

Quick apply

Job details

Fixed term contract
12 days ago

Qualifications

Administrative experience
IT

Full job description

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
Assess and prioritise incoming queries, determining appropriate actions.
Coordinate works with contractors and internal teams to ensure timely completion.
Monitor job progress and proactively follow up on outstanding tasks.
Escalate delays, risks, or service failures to relevant managers.

Requirements:

Essential Experience Required

At least 2 years of experience in an administrative or data input role.
Experience managing high volumes of requests in a fast-paced environment.
Experience using IT systems and databases (CAFM/Civica).

Essential Qualifications Required

GCSEs (or equivalent), including English and Maths.

Additional Information

Working hours: 36 hours per week.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN, United Kingdom.
We operate on a bi-weekly schedule.
The role closes on 13th June 2026, apply ASAP.

To act as the first point of contact for all facilities-related queries, ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate

Quick apply

Refine Your Search

helpdesk support jobs in barking, gtl

Helpdesk Support Officer

Customer Service Agent (20hrs per week)

Customer Service Consultant

IT Helpdesk Officer - Kings Cross/All across London

Customer Service Agent

Connect EPR Helpdesk Support

Helpdesk Operator

Remote Support Desk Operative

IT Helpdesk Officer

Helpdesk Specialist

IT Helpdesk Officer

Business Support Assistant/IT Assistant

Second Line Support Analyst – RCJ & Judicial

Scheduling Team Member / Administrator

Analyst – Desktop Support

IT Support Technician

Communication and Information Systems Desk Officer (CIS DO)

Customer Support Associate

On Site Support Engineer 24 month FTC

IT Support Specialist - London

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