Information manager Work, Jobs in Barking And Dagenham, Gtl (with Salaries)

Renewal Account Manager
Nice —London
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
7d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Graduate Strategy & Service Improvement Analyst
Oak House Children's Home —Ilford
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Quick apply
1d
Education Manager
B2B Educators UK —Romford
- £31,500 - £42,500 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- Communication skills
Quick apply
9d
Student Welfare & Support Officer
Results Co —London
- £24,000 - £25,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
Student Welfare Officer
Mont Rose College of Management & Sciences —Ilford
- £33,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
3d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
9d
Research and insights manager
Sense —London
- £49,949 a year
- Full-time
- Hybrid work
- Organisational skills
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
13d
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
8d
Complaints & Information Manager
Hackney Borough Council —Hackney
- £63,816 - £64,938 a year
- Full-time
HR Administrative Assistant
Rhythmic Care UK Ltd —Ilford
- £26,437 - £27,000 a year
- Full-time
- English
- Administrative experience
- Bachelor's degree
- Sick pay
Quick apply
Local Communications Officer – North – East London
Metropolitan Police —Newham
- £40,519 a year
- Full-time
- English
- Communication skills
4d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
HR Generalist
Reynolds Logistics —Ockendon
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
9d
Franchise Business Development Manager
FOODHUB —London
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
10d
Human Resources Officer
Mont Rose College of Management & Sciences —Ilford
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
3d
Executive & Operations Assistant
CCUK Education Ltd —Deptford
- £32,000 - £40,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply

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information manager jobs near barking and dagenham, gtl

Renewal Account Manager

Nice -
London

Apply Now

Job details

7 days ago

Qualifications

Microsoft Powerpoint
Sales
Salesforce
Microsoft Office
Bachelor's degree
Contracts
IT
SaaS
Business
Account management
Negotiation
Information Technology

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

The Renewal Account Manager (RAM) will be accountable for assisting customers, Solution Account Managers (SAM), and Account Executives (AE) with contract renewals and negotiations of these renewals.

Specifically, this position is responsible for retaining customers during the negotiation process, growing and retaining revenue with annual or CPI increases and specific product additions, and meeting team and individual goals related to their tasks.

How will you make an impact?

Prepare and analyze financial reports and contractual documents ahead of internal renewal meetings to facilitate informed discussions.
Engage directly with clients to understand their goals and desired outcomes for contract renewals, ensuring alignment with business objectives and customer expectations.
Negotiating contract terms, pricing, and other details to achieve favorable outcomes for both the company and the customer, which will maintain and increase revenue through effective contract negotiations
Partner with SAMs, AEs, Technical Account Managers (TAMs) and the finance team to represent the best interest of NiCE and revenue retention goals
Partner with the finance team to ensure healthy price points
Extending contracts for multiple years
Become intimately familiar with customer contracts and NiCE billing methods
Maintain working knowledge of competitors and what strategy NiCE should develop for counter offers and retaining the customer.
Maintain working knowledge of NiCE products/services
Partner with TAMs, SAMs, and AEs to ensure consistent messaging to the customer
Measure success via tracking of client retention and revenue growth with multiple sources such as Salesforce and Excel.
Communicate effectively and professionally with internal and external stakeholders.
Investigate areas of risk and prepare course of action/recommendations to minimize risk
Create and prepare contract documents, presentations, emails, and spreadsheets to support contract management activities

Have you got what it takes?

Bachelor’s degree in Information Technology or Business Administration or related field or equivalent work experience
4+ years applicable experience in contract negotiation
4+ years in contact center or service delivery
Experience with SAAS billing models
Demonstrated experience in a fast-paced environment and meeting customer contract timelines
Demonstrated experience working independently with little to no daily supervision
Ability to pivot between negotiation projects
Ability to multitask responsibilities
Exhibit adaptability and responsiveness by embracing change and implementing necessary adjustments to support evolving business needs and customer expectations.
Thrive in uncertain environments by maintaining focus and productivity amid incomplete information or shifting parameters.
Tracking and reporting on renewal metrics, such as renewal rates.
To be innovative with strategic ideas and approaches in negotiation
To have Problem solving and critical thinking skills
To be able to effectively communicate with high level customer stakeholders such as CEOs, CTOs, and CFOs.
To be Efficient with Microsoft office applications, PowerPoint, and Salesforce

Bonus Experience:

Account Management or sales experience

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11132
Reporting into: Director, Maintenance Sales
Role Type: Individual Contributor

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

information manager jobs in barking and dagenham, gtl

Renewal Account Manager

Executive Assistant to CEO

Graduate Strategy & Service Improvement Analyst

Education Manager

Student Welfare & Support Officer

Student Welfare Officer

Business Support and Office Manager

Research and insights manager

PMO Manager

Treatment Coordinator

Complaints & Information Manager

HR Administrative Assistant

Local Communications Officer – North – East London

Senior Project Manager

Assistant Project Manager

BPO Senior Manager

HR Generalist

Franchise Business Development Manager

Human Resources Officer

Executive & Operations Assistant

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