Contract consultant Work, Jobs in Barkingside, Gtl (with Salaries)

Customer Experience & Operations Consultant (Fixed-term contract)
Molton Brown —Bishop's Stortford
- Overtime
- Social media management
- Customer service
- Data analysis skills
Quick apply
Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)
Hanami International —London
- £400 - £550 a day
- Full-time
- Hybrid work
- Business
- Accounting
- Communication skills
Quick apply
Contract - Immigration Consultant
Deloitte —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
2d
Project Manager (Dynamics 365 CRM + Business Central)
Akita Systems Ltd —Sevenoaks
- Hybrid work
- Azure
- ERP systems
- Project management
10d
Sales Consultant
HGV Learning —London
- £21,000 - £66,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Negotiation
- Work from home
Quick apply
3d
QA & User Acceptance Testing Consultant- London
FDM Group —London
- Project management
- Financial services
- Communication skills
- Annual leave
Institutional Client Onboarding Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Work from home
Contracts Manager
NB Consultants Ltd —London
- £70,000 - £80,000 a year
- Full-time
- Driving
- Contracts
- IT
Quick apply
11d
Safety & Compliance Officer
JMC Aviation —Stansted Airport
- £350 a day
- Monday to Friday
- Computer literacy
- Maintenance
- English
Recruitment Consultant
TGS —Harlow
- £24,420.00 - £55,219.68 a year
- Full-time
- Sales
- Business development
- Travel
- Free parking
Quick apply
10d
Executive Team and Project Support
Generator Group Ltd —Chelmsford
- £24,000 - £26,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lean Process Expert – Client Onboarding (2-Month Contract)
May Business Consulting —London
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Language training provided
Learning Design Consultant (Contract – UK)
Curio Group —London
- Remote
- Education
- Organisational skills
- Communication skills
DOMAIN CONSULTANT L2(CONTRACT)
Wipro Limited —London
- Salesforce
- Analysis skills
- Presentation skills
Estate Services and Open Spaces Manager
L&Q —London
- £57,094 - £63,032 a year
- Hybrid work
- Management
- Contracts
- Agile
- Annual leave
- Employee assistance programme
2d
Immigration Consultant
Fragomen —London
- Full-time
- Hybrid work
- Spanish
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
12d
HR Specialist UK - Fixed Term Contract ( 6 months), Global Medical Accommodations
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Services Manager
JMC Aviation —Stansted
- Monday to Friday
- Management
- Bachelor's degree
- Leadership
- Employee assistance programme
Sr. Workday Compensation Consultant - Global
Concentrix —London
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Paid training
- Work from home
Sales Development Representative: Sales Enablement
Crimson Education —London
- Full-time
- Remote
- Sales
- Salesforce
- English

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contract consultant jobs near barkingside, gtl

Customer Experience & Operations Consultant (Fixed-term contract)

Molton Brown -
Bishop's Stortford

Quick apply

Job details

Fixed term contract

Benefits

Company pension

Qualifications

Social media management
Customer service
SAP
Data analysis skills
Microsoft Office
Contracts
Communication skills
A Level

Full job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

About the Role

Fixed-term contract, Customer Experience & Operations Consultant: 16 weeks from 7th September - 24th December, with some weekend work where required. This role combines delivering outstanding customer experiences with identifying and implementing operational improvements. By building trust through engaging interactions and enhancing processes, the Consultant will help strengthen customer satisfaction, loyalty, and advocacy, contributing to overall business success.

What you will do:

Manage escalated customer interactions across all channels (including social media), ensuring adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and the company's tone of voice. Adapt seamlessly to changing priorities and demands, demonstrating advanced objection handling and problem-solving.
Facilitate the efficient processing of customer returns, refunds, and manual fraud reviews, reporting any suspicious activity to the Line Manager to support fraud prevention efforts.
Maintain accurate customer records in the CRM system, ensuring compliance with GDPR standards.
Develop and maintain product/campaign -specific FAQs with approval from the Line Manager and internal copy team.
Responsible for logging, addressing, and resolving customer & product feedback to enhance the customer experience. Contribute to business reporting efforts by highlighting key trends
Propose innovative customer care strategies and assist in implementing new processes.
Collaborate on project assignments to support new initiatives within the Customer Experience, Operations, and Digital Teams. Post-launch, provide feedback to the Line Manager regarding successes and areas for improvement.

What you will need:

GCSEs and A-Levels (or equivalent) required.
Proficient in Microsoft Office applications.
Experience with SAP OTC is desirable.
Knowledge of data analysis, visualisation, and reporting tools would be advantageous.
Previous experience in a customer service or operations role, ideally within the luxury retail sector.
Demonstrated ability to resolve customer complaints with professionalism, supported by excellent written and verbal communication skills.
Capable of managing objections and navigating challenging situations effectively while maintaining a customer-focused approach.
Familiarity with social media management platforms and analytics tools to monitor engagement and evaluate customer interactions.
Flexible and willing to work weekends as overtime when required to support business needs and customer demand.

#LI-DT1

Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.

What you can expect from us:

An entrepreneurial environment where passionate and innovative teams come together.
Respect, teamwork and collaboration are at the heart of how we work.
A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant)
A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more…
Learning and development opportunities

Your voice matters here — we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: https://www.kao.com/emea/en/careers/

Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful. https://kao.voyse.io/

Our Privacy Policy: https://www.kao.com/emea/en/privacy/

Quick apply

Refine Your Search

contract consultant jobs in barkingside, gtl

Customer Experience & Operations Consultant (Fixed-term contract)

Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)

Contract - Immigration Consultant

Project Manager (Dynamics 365 CRM + Business Central)

Sales Consultant

QA & User Acceptance Testing Consultant- London

Institutional Client Onboarding Analyst

Contracts Manager

Safety & Compliance Officer

Recruitment Consultant

Executive Team and Project Support

Lean Process Expert – Client Onboarding (2-Month Contract)

Learning Design Consultant (Contract – UK)

DOMAIN CONSULTANT L2(CONTRACT)

Estate Services and Open Spaces Manager

Immigration Consultant

HR Specialist UK - Fixed Term Contract ( 6 months), Global Medical Accommodations

Technical Services Manager

Sr. Workday Compensation Consultant - Global

Sales Development Representative: Sales Enablement

I want to receive the latest job alerts for contract consultant in barkingside, gtl

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