Customer experience manager Work, Jobs in Barkingside, Gtl (with Salaries)

Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
10d
Southeast Regional Manager
A&M Insulations Ltd —Chelmsford
- £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Trainee Manager
H A PARTNERS —Ilford
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- Computer skills
- Free parking
- Paid training
Quick apply
18h
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
Customer Manager
Network Rail —London
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
- Employee discount
10d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
Duty Manager
Virgin Active —Woodford Green
- £16 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Mobile Parking Attendant / Mobile Parking Warden
National Parking Control Ltd —Dartford
- £27,000 - £45,000 a year
- Overtime
- Analysis skills
- Driving
- Communication skills
- Paid training
Quick apply
3d
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
14d
Manager, Customer Success - Mid-Enterprise (Northern)
Klaviyo —London
- £88,000 - £132,000 a year
- Salesforce
- Travel
- Leadership
Quick apply
14d
Customer Experience Program Manager, Fulfilment, EMEA
TikTok —London
- Master's degree
- SQL
- Analysis skills
2d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Dartford
- Full-time
- Management
- Bachelor's degree
- Leadership
Customer Success Manager
Guidewire Software —London
- Full-time
- Remote
- Sales
- Customer service
- Continuous improvement
7h

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customer experience manager jobs near barkingside, gtl

Housing Officer

Sandra Davidson Estate Agents
Ilford

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
10 days ago

Benefits

Company pension

Qualifications

CRM software
Driving Licence
GCSE
Yardi
Driving
Organisational skills
IT
Communication skills
Property management
Office experience

Full job description

Sandra Davidson Estate Agents is an established independent estate agency with over 30 years' experience managing residential property throughout London and Essex. Due to continued growth, we are looking for an organised, proactive and customer-focused Housing Officer / Tenancy Liaison Officer to join our Property Management Team.

This is an excellent opportunity for someone who enjoys working both in the office and in the field, taking ownership of a portfolio of properties and making a genuine difference to landlords and tenants alike.

The Role

You will be responsible for managing an allocated portfolio of properties, ensuring that inspections are completed, tenancy issues are resolved promptly, properties remain compliant, and both landlords and tenants receive an excellent level of service.

This is not simply an inspection role. We are looking for someone who takes ownership of issues from identification through to resolution, ensuring every case is progressed, followed up and closed.

Key Responsibilities & Property Inspections

Carry out monthly property inspections.
Complete inspection reports using our cloud-based inspection software.
Identify maintenance issues, health and safety concerns and tenancy breaches.
Upload photographs and inspection evidence.

Tenancy Management

Manage tenancy issues through to completion.
Investigate and escalate any related issues such as
refusal of access
breaches of tenancy
anti-social behaviour
property misuse
Work with landlords, tenants and colleagues to resolve issues promptly.

Repairs & Maintenance

Report repairs.
Coordinate contractor access.
Monitor repair progress.
Follow up outstanding works until completed.
Escalate delays where service standards are not being achieved.

Compliance

Assist with and report any issues relating to:

Gas Safety Certificates
Electrical Safety Certificates (EICR)
EPCs
Fire Risk Assessments (where applicable)
Property Licensing
Smoke & Carbon Monoxide Alarms
Damp & Mould
Decent Homes Standards
Housing Health & Safety Rating System (HHSRS)
Local Authority accommodation standards

Ensure any compliance risks are escalated immediately.

Systems & Record Keeping

Maintain accurate and detailed records using:

Alto CRM
Property Inspection Manager

Every action, inspection and outcome must be fully recorded to ensure the portfolio remains audit ready.

Customer Service - Liaise with relevant stakeholders:

Tenants
Landlords
Contractors
Local Authorities
Internal Property Management Team

Deliver excellent customer service whilst maintaining professional standards.

What We're Looking For

Essential:

Previous experience within housing, lettings or property management
Excellent organisational skills
Strong communication skills
Ability to manage multiple priorities
Good problem-solving skills
Confident using IT systems
Full UK Driving Licence

Desirable:

Alto CRM experience
Property Inspection Manager experience
Housing/Local Authority experience
Knowledge of landlord and tenant legislation

Personal Qualities

We're looking for someone who:

Takes ownership of their work
Follows issues through to completion
Is proactive rather than reactive
Works well under pressure
Is organised
Has attention to detail
Can build positive relationships
Works well as part of a team

What We Offer

Competitive salary
Company mobile phone
Company tablet
Ongoing training and professional development
Career progression opportunities
Supportive and friendly working environment
Company pension
Mileage allowance (where applicable)

Why Join Sandra Davidson Estate Agents?

At Sandra Davidson Estate Agents, we believe successful property management is built on ownership, accountability and excellent customer service. We are looking for someone who will take pride in managing their portfolio, resolve issues rather than simply reporting them, and contribute positively to our growing business.

If you enjoy working in a varied role where no two days are the same and where your work genuinely makes a difference, we'd love to hear from you.

Job Type: Full-time

Pay: £25,000.00-£35,000.00 per year

Experience:

Property management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in barkingside, gtl

Housing Officer

Southeast Regional Manager

Customer Experience Manager

Trainee Manager

Customer Success Manager

Customer Manager

Senior Customer Success Manager - UK

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Customer Success Manager

Business Development Representative (Part-time)

Warehouse Nights Supervisor

Senior Customer Success Manager

Programme Manager - Digital Transformation & Customer Experience

Duty Manager

Mobile Parking Attendant / Mobile Parking Warden

Customer Success Supervisor

Manager, Customer Success - Mid-Enterprise (Northern)

Customer Experience Program Manager, Fulfilment, EMEA

Area Manager, Customer Fulfillment

Customer Success Manager

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