Customer service manager Work, Jobs in Barnet, Gtl (with Salaries)

Manager, Customer Experience
Wiz —London
- Remote
- Sales
- Mentoring
- Leadership
11d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
11d
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Junior Operations Manager
Cake Box Milton Keynes —Luton
- From £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
- Store discount
- Annual leave
Quick apply
7d
Brand Manager
Barchester Healthcare —London
- £45,000 a year
- Communication skills
Quick apply
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
2d
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Deputy Events Director
Shack Events —London
- From £65,000 a year
- Full-time
- Hybrid work
- Bar
- Management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
11d
Head of Retail for the South (UK)
Lovisa —London
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
10d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
9d
Relief Hostel Manager/Service Manager (12 months Fixed Term)
LHA London Ltd —London
- £37,500 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
21h
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Transformation Manager
Smarter Services Ltd —London
- £40,000 a year
- Full-time
- Up to 50% travel
- PMP
- Data analysis skills
Quick apply
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
8d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
5d
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
7d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
7d

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customer service manager jobs near barnet, gtl

Manager, Customer Experience

Wiz -
London

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Job details

11 days ago

Qualifications

Sales
Mentoring
SaaS
Leadership
Communication skills

Full job description

London, UK; Remote - United Kingdom | Technical Solutions Management

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Summary

The vision of the Customer Experience Management (CEM) team is to connect Wiz value to top customer initiatives to outpace the competition, facilitate healthy product adoption, and drive revenue growth. CEMs manage organizational change management by removing adoption roadblocks, increasing customer stakeholders invested in Wiz, and delivering value realization to our most valued customer accounts.

As a Manager, CEM you will be leading a team of CEMs. Ideal candidates will exhibit high levels of business acumen all the while maintaining a customer-first approach. You will streamline strategy and communications between sales, customer success and operations leadership to ensure long term retention of customers. Operating in a strategic 'player-coach' capacity, you will also maintain direct CEM ownership over a select few key accounts. This hands-on connection ensures you remain grounded in the customer experience, allowing you to personally pilot and refine new strategic 'plays' before scaling them across your broader team.

Join Wiz as a Manager, CEM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What You’ll Do

Lead, mentor, and motivate a team of CEMs working with our most strategic customers.
Provide the team with tactical and strategic guidance to ensure delivery of exceptional service, value realization, and project execution strategies to customers in your region.
Actively manage and serve as the primary CEM for a small targeted portfolio of Strategic Accounts.
Drive CEM strategy and customer deliverables to continuous grow impact of your team.
Achieve or exceed quarterly revenue goals, tied to retention, growth, and adoption.
Maintain and report accurate customer health and project status within region while collaborating with sales peers.
Work with TAM leaders to drive customer outcomes and develop aculture of collaboration, learning, and success.
Identify and activate strategies to proactively identify and grow valuewithin accounts.
Collaborate effectively cross functionality with key teams including Deal desk, Legal and Operations.
Act as an escalation point for team around at-risk customers

What You’ll Bring

5+ years of experience as a CSM, CEM, PM or related customer facing revenue focused role ideally within security or cloud.
3+ years of experience managing Post Sales – Customer Success or Services roles focused on Fortune 100 accounts.
Proven track record of mentoring and managing high-performing revenue teams.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings with agility

Location

We are focused on candidates located in London (UK/I) or Paris (France).

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Apply Now

Refine Your Search

customer service manager jobs in barnet, gtl

Manager, Customer Experience

Customer Experience Manager

Customer Experience Team Leader

Junior Account Manager (Customer Support)

Junior Operations Manager

Brand Manager

Customer Success Manager

Global Head of Customer Support

Deputy Events Director

Head of Retail for the South (UK)

Senior Customer Success Manager

Customer Service Assistant Manager

Relief Hostel Manager/Service Manager (12 months Fixed Term)

Coffee Operations Manager

Transformation Manager

Operations Manager - Autonomous Vehicles

General Manager - Samsung Experience Store

Customer Relationship Manager

Duty Operations Manager

Customer Service Team Leader

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