Customer success manager Work, Jobs in Barnoldswick, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
1d
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
10d
Business Development Executive Key-Nat
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Account Manager
Crown Oil —Bury
- £28,000 - £30,000 a year
Quick apply
Business Development Executive - Graduate
JLA —Sowerby Bridge
- £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Business Development Executive
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
Caravan Sales Executive
Park Holidays UK —Gisburn
- £27,500 a year
- Full-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Store Manager
Aldi —Burnley
- £52,910 - £69,000 a year
- Annual leave
Account Manager
AppLocum Limited —Bolton
- From £24,784.50 a year
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
Customer Success Manager
Tecsa —Bradford
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Customer Sales Advisor (Part-Time)
Clifton Trade Bathrooms —Bury
- £17,030 - £17,537 a year
- Part-time
- Customer service
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
Quick apply
4d
SPAR Ribble Valley - Store Manager
James Hall & Co Ltd —Clitheroe
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
- Life insurance
Quick apply
11d
Sales Manager Working 5 Days per Week
Cars 2 ltd —Huddersfield
- Up to £75,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
Graduate Management Trainee - Huddersfield
Enterprise Mobility —Huddersfield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Executive
Powerforce —Blackburn
- £25,000 - £26,500 a year
- Full-time
- Sales
- Merchandising
- Employee discount
- Life insurance
11d
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
3d
Graduate Management Trainee - Bradford
Enterprise Mobility —Bradford
- Full-time
- Sales
- Customer service
- Bachelor's degree
Assistant Showroom Manager
SolarFrame —Leeds
- £26,436.80 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Free parking
Quick apply
5d

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customer success manager jobs near barnoldswick, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in barnoldswick, lan

Helpdesk Manager

Customer Services Manager

Consumables Team Leader

Business Development Executive Key-Nat

Account Manager

Business Development Executive - Graduate

Business Development Executive

Caravan Sales Executive

Store Manager

Account Manager

Customer Success Manager

Customer Sales Advisor (Part-Time)

SPAR Ribble Valley - Store Manager

Sales Manager Working 5 Days per Week

Graduate Management Trainee - Huddersfield

Sales Executive

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Rental Manager

Graduate Management Trainee - Bradford

Assistant Showroom Manager

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