Hotel & accommodations guest services staff Work, Jobs in Barnoldswick, Lan (with Salaries)

Hotel Receptionist
Crow Wood Hotel & Spa Resort —Burnley
- £27,954.66 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
10d
Reception Team Member
Travelodge —Rochdale
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
5d
Nights - Team Member
Premier Inn —Keighley
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
8h
Part Time Night Porter
Casa Brighouse —Brighouse
- £13.21 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
20h
Spa Attendant
09 Spa Reception/Attendants —Blackburn
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
19h
Stores Person
Eurest —Bradford
- £12.71 an hour
- Part-time
- Customer service
- Restaurant
6d
Night Porter
AccorHotel —Rochdale
- Part-time
- Bar
- Hotel
- In-person
Quick apply

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Hotel Receptionist

Crow Wood Hotel & Spa Resort -
Burnley

Quick apply

Job details

Permanent | Full-time
£27,954.66 a year
10 days ago

Benefits

Free parking
On-site gym
Company pension
Canteen
Employee discount
Gym membership
Sick pay
On-site parking
Free fitness classes

Qualifications

Hospitality
Customer service
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Position: Hotel Receptionist

Location: Crow Wood Hotel, Burnley, BB12 0RT

Hours: 40 per week. Full time

Crow Wood Hotel & Spa Resort is one of Lancashire’s luxury hotel destinations, offering elegant accommodation, exceptional dining, award winning spa facilities, and unforgettable experiences. Our stunning property features 86 bedrooms, 3 restaurants, a Leisure Centre, an award-winning spa, and event spaces designed for every occasion.

We are looking for an hotel receptionist, preferably with experience of working in a 4-star hotel, to provide a friendly, efficient and welcoming service to our guests.

The successful applicant will have excellent communication skills (face to face, email and telephone), will be able to work to a very high standard with excellent attention to detail and will take pride in their work.

The role is shift work with a mixture of early (6.45am starts) and late (11.15pm finish), including weekends on a rota system.

Applicants must be able to demonstrate that they are a team player and willing to multi task to help out in other departments where necessary.

Key Responsibilities:

Greet guests upon arrival with a warm and welcoming demeanor
Handle the check-in and check-out processes efficiently
Manage room reservations via phone, email, and booking platforms
Answer and direct incoming calls, transferring guests to other departments when needed.
Respond to guest inquiries and resolve any issues promptly
Provide information about hotel services, amenities, and local attractions
Maintain accurate records of bookings and payments
Ensure the reception area is clean, organised, and presentable
Collaborate with housekeeping, maintenance, and other departments as needed
Follow all company policies, procedures, and safety standards.

About you:

Previous experience in a customer service facing role preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities
Attention to detail
Ability to multitask and work in a fast-paced environment
Flexible with shifts, including working weekends and public holidays
A team player who can build positive working relationships across departments.
Enthusiastic, professional, and committed to maintaining high service standards at all times.

What we offer:

Company uniform
On site gym / lesiure membership after 6 months service
Company Pension
Discount on site
A supportive working environment

Job Types: Full-time, Permanent contract.

For more information please contact Shannon Foreman on [email protected]

Pay: £27,954.66 per year

Benefits:

Canteen
Employee discount
Free fitness classes
Free parking
Gym membership
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in barnoldswick, lan

Hotel Receptionist

Reception Team Member

Nights - Team Member

Part Time Night Porter

Spa Attendant

Stores Person

Night Porter

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