Desktop support technician Work, Jobs in Barnsley, Syk (with Salaries)

1st/2nd Line IT Technician
101 Digital Solutions Ltd —Barnsley
- £28,500 - £32,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
6d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
IT Support Technician (On-site - Schools)
Primary Technology Ltd —Huddersfield
- £29,000 - £31,000 a year
- Full-time
- Azure
- IT
- In-person
- Health & wellbeing programme
Quick apply
5d

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1st/2nd Line IT Technician

101 Digital Solutions Ltd
Barnsley

Quick apply

Job details

Full-time
£28,500 - £32,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
TCP
Operating systems
Customer service
CCNA
LAN
Windows
Firewall
DHCP
IT support
Customer relationship management
Computer networking
DNS
SharePoint
Mac OS
Linux
TCP/IP
Cisco Routers
Communication skills
Active Directory
Intune
Network Security
VPN

Full job description

Responsibilities and Duties

Your role will be varied, working across a range of technologies and client environments. From deploying new devices to troubleshooting complex issues, no two days will be the same.

Typical responsibilities include:

Providing remote support for desktops, laptops, servers, and cloud environments
Troubleshooting issues across Windows, Microsoft 365, networking, and infrastructure
Installing and configuring hardware and software (e.g. laptops, printers, user setups)
Managing and maintaining Microsoft 365 environments (users, permissions, security)
Supporting and maintaining Active Directory, Group Policy, DNS, and DHCP
Diagnosing and resolving network issues (LAN, WAN, VPN, firewalls, wireless)
Identifying opportunities for improvement and recommending technical solutions or projects
Taking ownership of incidents and seeing them through to resolution
Prioritising and managing workload in line with SLAs
Building strong relationships with clients and acting as a trusted technical contact

Qualifications and Skills

You should have hands-on experience in a similar IT support or MSP environment, with strong technical troubleshooting ability.

Technical experience:

Strong working knowledge of Windows desktop and server operating systems
Experience supporting Microsoft 365 environments (Exchange, SharePoint, Entra ID)
Experience with Microsoft Intune / device management
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls)
Experience with routers and wireless infrastructure
Cisco networking experience desirable
Experience with macOS and/or Linux advantageous

Professional experience:

Proven experience working within SLA-driven environments
Strong customer service skills with the ability to build and maintain client relationships
Experience diagnosing and resolving break/fix issues across a range of technologies

Personal Attributes

Strong problem-solving mindset and logical thinking
Excellent communication skills (both technical and non-technical)
Ability to explain technical issues clearly to end users
Self-motivated with the ability to manage workload independently
Team player with a collaborative approach
High attention to detail and a proactive attitude

Qualifications (Desirable)

Microsoft certifications (e.g. MS-900, AZ-104, MD-102)
Cisco certifications (e.g. CCNA)

Job Type

Full-time

Job Type: Full-time

Pay: £28,500.00-£32,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Experience:

Microsoft Windows Server: 3 years (preferred)
Computer networking: 3 years (preferred)
Cisco Routers: 3 years (preferred)
Network Security: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in barnsley, syk

1st/2nd Line IT Technician

IT Desktop Support

Level 2 Helpdesk Engineer

IT Support Technician

IT Support Technician (On-site - Schools)

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