Customer care specialist Work, Jobs in Barrhead, Erw (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
7d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Import Operations Apprentice - Glasgow
DHL —Paisley
- Full-time
- Microsoft Excel
- Customer service
- English
- Employee assistance programme
2h
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
13d
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
4d
Senior Fundraiser (Individual Giving)
Ayrshire Hospice —Ayr
- £30,661 a year
- Customer service
- Microsoft Office
- Project management
6d
Technical Auditor - Join a Growing National Team!
BRE —Glasgow
- £35,301 a year
- Hybrid work
- Microsoft Office
- No degree
- Communication skills
- Free parking
Sales - Sales Advisor - UK
New Look —Clydebank
- Part-time
- Microsoft Word
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
4d
Occupational Health Advisor
TAC —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Customer Complaints Specialist - Fixed Term Contract
Zurich Insurance —Glasgow
- Up to £28,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
11d
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
4d
Workshop Administrator
Northgate Vehicle Hire —Glasgow
- £28,734 a year
- Employee discount
Quick apply
Occupational Health Advisor
TAC healthcare Group —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Operations Assistant
TIP GROUP —Airdrie
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
5d
Technical Auditor - Join a Growing National Team!
BRE Group (Building Research Establishment) —Glasgow
- £35,301 a year
- Hybrid work
- Microsoft Office
- No degree
- In-person
- Free parking
Finance Assistant
Cameron House —Dunbartonshire
- £25,369.50 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Stock Assistant - Early Morning
Dunelm —Paisley
- £8.00 - £12.71 an hour
Business Development Manager
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Sales
- Business development
- Communication skills
- Free parking
- Annual leave
Quick apply
11d

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
7 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in barrhead, erw

Retention Specialist

Customer Service Advisor

Import Operations Apprentice - Glasgow

Sales Advisor

Health and Wellness Sales Advisor

Senior Fundraiser (Individual Giving)

Technical Auditor - Join a Growing National Team!

Sales - Sales Advisor - UK

Driver

Occupational Health Advisor

Customer Complaints Specialist - Fixed Term Contract

Architectural Technician

Driver

Workshop Administrator

Occupational Health Advisor

Operations Assistant

Technical Auditor - Join a Growing National Team!

Finance Assistant

Stock Assistant - Early Morning

Business Development Manager

I want to receive the latest job alerts for customer care specialist in barrhead, erw

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