Customer service representative Work, Jobs in Barrow In Furness, Cma (with Salaries)

Customer Service / Administrative Assistant
Reliant Direct —Blackpool
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
One Stop - Customer Service Assistant
One Stop —Barrow-In-Furness
- £12.81 an hour
- Full-time
4d
Customer Service Advisor
Ascentis —Lancaster
- From £23,133 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
4d
Customer Representative - Kendal
Nationwide Building Society —Kendal
- From £26,500 a year
- Full-time
- Customer service
- Banking
2d
Customer Service Assistant
Nisa Local —Morecambe
- From £13 an hour
- Overtime
- Bilingual
- Merchandising
- English
- Employee discount
Quick apply
8d
Customer Service Associate / Cashier
Hancock Financial Planning Ltd —Morecambe
- From £13.20 an hour
- Sales
- Customer service
- Basic maths
Quick apply
4d
Retail Customer Service Assistant - Nights
bp Retail —Preston
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Assistant
Wickes —Morecambe
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
4d
Customer Services Assistant
Central Coop —Blackpool
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
5d
Customer Services Assistant
ChelmsfordStarCoop —Blackpool
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
5d

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Customer Service / Administrative Assistant

Reliant Direct -
Blackpool

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Accounting
Payroll
Communication skills

Full job description

Role Overview

Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service / Administrative Assistant. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy vehcle access and free parking.

This is an exciting time to join the company and ideally suited for someone looking to grow within a successful and fast growing digital sales business. Working with a great team, you will be someone who enjoys being in a fast paced retail environment, working collaboratively in a professional team and comfortable using the talephone to resolve customers queries.

We are proud of our Excellent rating on TrustPilot and it is imperative the successful candidate maintains this high level of customer service.

The role requires alternate Saturday working, and some public holidays, with a rota'd midweek day off.

Role Purpose

To provide administrative support to the customer service operation, ensuring effective customer support and delivering outstanding service.

Responsibilities:

Deliver outstanding customer service
Ensure aftercare queries are handled effectively, delivering prompt resolutions and a satisfactory outcome for both customers and the company
Ensure an effect response to customer enquiries via all contact methods (email, telephone, online etc)
Ensure effective order management, including organising and liaising with couriers
Maintain a good level of product knowledge
Provide management for administration tasks associated with customer service
Provide a high level of accuracy and attention to detail across all performed tasks
Effectively respond to relevant requests in a timely manner to support all colleagues

Key Skills & Experience:

At least 2 years relevant experience, preferably in a customer service environment
Ability to work independently and within agreed timeframe for each task
Collaborative style, continually willing to support colleagues throughout the business
Highly numeric with good knowledge of Microsoft Office products, especially Excel
Excellent attention to detail with a strong work ethic and sense of personal accountability
Ability to operate in a fast paced commercial environment, working with multiple tasks and priorities
Good communication skills with the ability to clearly express information with others
Be enthusiastic, friendly and motivated at all times

Salary:

The advertised salary should be used as a guide. The actual salary will reflect the successful candidate's skills and experience.

Weekends

The role requires alternate Saturday working, and some public holidays.

About Us

Reliant have over 60 years’ experience in supplying the latest home electrical equipment at great prices to retail customers throughout the UK and are proud to do so with first-class customer service.

As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we also deliver, install and support customers with product knowledge throughout the customer journey.

We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Experience:

Customer service: 2 years (required)
Call Centre: 1 year (required)

Work Location: In person

Quick apply

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customer service representative jobs in barrow in furness, cma

Customer Service / Administrative Assistant

One Stop - Customer Service Assistant

Customer Service Advisor