Service desk engineer Work, Jobs in Barwell, Lec (with Salaries)

1st Line Service Desk Engineer
Midland Heart —Birmingham
- £32,269 a year
- Customer service
6d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
6d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
Entry Level Service desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
6d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
7d
1st Line IT Support Handler
SinglePointCalls Ltd —Daventry
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
8d
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
Service Engineer
wavenet —Solihull
- Full-time
- Customer service
- Travel
- IT
Quick apply
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
8d
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Technical Support Team Leader
Gallagher —Warwick
- Customer service
- Communication skills
7d
Transport Operator
GXO Logistics —Coventry
- £31,724.16 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
14d
Administration Coordinator
Bellrock Property and Facilities Management —Leicester
- £29,000 a year
- Hybrid work
- Data entry
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Professional Services Engineer
Air IT —Solihull
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Management
- Annual leave
- Employee assistance programme
8d
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
HVAC Controls Engineer
Link Energy Services Ltd —Warwick North
- £50,000 - £60,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Electrical experience
- Free parking
Quick apply
8d
Senior Geo - Environmental Engineer
PickEverard —Leicester
- AutoCAD
- Engineering
- Driving
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for service desk engineer in barwell, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Service Desk Engineer

Midland Heart -
Birmingham

Apply Now

Job details

Permanent
£32,269 a year
6 days ago

Qualifications

Customer service
IT support
Help desk

Full job description

City:

Birmingham
Postcode:

B15 1LZ
Salary:

£32,269 per annum
Hours per Week:

35
Term:

Permanent
Closing Date:

17 June 2026

Do you enjoy helping people and solving problems? Are you confident talking to a wide range of users and making their day a little easier? If the answer is yes, we'd love to hear from you!

We're looking for a 1st Line Service Desk Engineer to join our busy IT Service Desk team. Whether you're at the start of your career or already have experience in IT support, this role offers the chance to develop further in a supportive and customer-focused environment.

This is a full-time, office-based role, working on a rota between the hours of 8am and 5pm, based at our head office in Birmingham City Centre.

In this role, your priority will be delivering a friendly, efficient, and customer-focused service to colleagues across the organisation. You'll be the first point of contact when someone needs help – whether that's with their laptop, telephony, applications, or other business systems. Using your problem-solving skills, you'll log, update, and resolve incidents and service requests, ensuring every customer receives an excellent experience while meeting or exceeding service targets.

We'll support you to expand your technical knowledge if you're still learning, but if you already have experience in IT Support, you'll have the opportunity to apply your skills straight away and build on them in a diverse and fast-paced environment.

Why join us?

You'll be part of a highly qualified and supportive team, learning from experienced colleagues while sharing your own knowledge.
You'll have the opportunity to strengthen both your technical and customer service skills, dealing with a wide variety of queries and systems.
You'll play a key role in helping us deliver a high-quality service to all of our customers at a time of exciting change and new technologies.

Our ideal candidate? We're looking for someone with a passion for great customer service, who is also keen to grow their technology career. You might already be working in IT support and looking for a new challenge, or you may be earlier in your journey with the enthusiasm and drive to learn quickly. Either way, you'll bring:

Evidence of working in a dedicated IT support or technical helpdesk role.
Proven experience diagnosing and resolving technical issues with laptops, telephony, and business applications / systems.
Direct experience using ticketing software to log, update, and manage tickets within agreed service levels.
Evidence of IT-specific customer care, detailing how they manage user expectations, handle difficult users, and maintain communication throughout the ticket lifecycle.

Please note, in order to be considered for this role we require a mandatory cover letter. This should include details around your experience specifically related to the customer journey, and should be no more than 500 words.

Who are we? We're one team working together for our tenants. We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Find out more about the role and who we're looking for by reviewing the Role Profile and the Midland Heart Mindset. To apply, simply register on our candidate portal and upload your CV along with a Cover Letter telling us:

Why you're interested in furthering your career in IT/Technology.
The customer service and technical skills you'd bring to the role.
Why you'd like to join Midland Heart.

We reserve the right to close this advert early depending on application numbers.

We're proud to be a Disability Confident Employer. Please let us know if you require any adjustments to help you succeed in the recruitment process.

Apply Now

Refine Your Search

service desk engineer jobs in barwell, lec

1st Line Service Desk Engineer

Service Desk Analyst

Digital Service Desk Engineer

Senior Service Desk Engineer

Entry Level Service desk Engineer

Regional Support Engineer

1st Line IT Support Handler

Customer Care Champion - Dispatcher

IT Support Analyst

Service Engineer

Service Desk Manager

Customer Care Champion - Call Handler

IT Field Service Engineer

Technical Support Team Leader

Transport Operator

Administration Coordinator

Professional Services Engineer

Senior IT Infrastructure Engineer

HVAC Controls Engineer

Senior Geo - Environmental Engineer

I want to receive the latest job alerts for service desk engineer in barwell, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected