Community team leader Work, Jobs in Basildon, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
6d
Barista Maestro
Costa Limited —Basildon
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
13d
Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
9d
Team Leader
KFC —Laindon
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
11d
General Manager
The Bread & Cheese —Benfleet
- Up to £45,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
1d
Community Mental Health Team Leader
South London and Maudsley NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
8d
Team Leader
KFC Laindon - High Road —Laindon
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
11d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
People & Service Team Leader
River Island —Grays
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Director, Global Brand Experience (Events)
Snapchat —London
- Full-time
- Hybrid work
- Marketing
- English
- Analysis skills
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
2d
SENCO
1Up Collective CIC —Basildon
- £33,000 - £50,000 a year
- Part-time
- Organisational skills
- In-person
- Care plans
Quick apply
Team Leader
Gallagher —Chelmsford
- Mentoring
- Leadership
- Negotiation
- Employee stock purchase plan
- Life insurance
15h
Team Leader
South London and Maudsley NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Patient care
1d
Sales Team Manager
B&Q —Basildon
- £30,000 - £34,000 a year
- Part-time
- Sales
- Annual leave
- Employee assistance programme
Team Leader
Flying Tiger Copenhagen —London
- Leadership
- Communication skills
HCS Team Lead
St Luke's Hospice —Basildon
- £39,834.22 - £50,581.51 a year
- Weekend availability
- IT
- Hospice
- Communication skills
1d
After School Club Leader
Little Nipperz Ltd. —Basildon
- £13 - £14 an hour
- Part-time
- Working with children
- First Aid Certification
- In-person
Quick apply
10d
Store Manager - Convenience Basildon Essex
Morrisons —Basildon
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Retail Customer Service
Entain —Stanford-le-Hope
- £13 an hour
- Overtime
- Cash handling
5d

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

community team leader jobs in basildon, ess

Customer Services Team Leader

Barista Maestro

Team Leader

Team Leader

General Manager

Community Mental Health Team Leader

Team Leader

Head of CS - Under 18s Services

People & Service Team Leader

Director, Global Brand Experience (Events)

Control Centre Duty Manager

SENCO

Team Leader

Team Leader

Sales Team Manager

Team Leader

HCS Team Lead

After School Club Leader

Store Manager - Convenience Basildon Essex

Retail Customer Service

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