Delivery executive Work, Jobs in Basingstoke, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Entry-Level Account Executive (HF1341418)
Flourish —Basingstoke
- £30,000 - £35,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
8d
Sales Executive - Peugeot Basingstoke
Snows Group —Basingstoke
- £40,000 - £55,000 a year
- Part-time
- Employee assistance programme
- Referral programme
Customer Care Executive
Venta Global —Hook
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Employee discount
Quick apply
9d
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Support & Enablement Executive
Once For All UK —Basingstoke
- £30,000 - £35,000 a year
- Construction
- Communication skills
- Employee assistance programme
Quick apply
Sales Associate - Kia
Snows Group —Basingstoke
- £26,932.49 a year
- Full-time
- No experience needed
- Employee assistance programme
- Referral programme
8d
Client Services Executive
Wasserman Media Group LLC —Hook
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Executive
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- CRM software
- Marketing
- Social media management
- Employee assistance programme
- Employee discount
Quick apply
5d
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
1d
Trainee/Assistant Quantity Surveyor
Prem Group Ltd —Waterlooville
- £28,000 - £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Marketing Executive
TD Synnex —Basingstoke
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Annual leave
Sales Executive
Hartwell PLC —Reading
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Executive Assistant & Social Media Coordinator (Part-Time)
The Editor's List —Ascot
- From £16,380 a year
- Part-time
- Social media management
- Microsoft Office
- In-person
Quick apply
1d
Chief Information Officer
Infovista —Guildford
- Presentation skills
13d
Operations Project Manager
Fujitsu —Basingstoke
- Full-time
- Human resources
- Annual leave
- Employee assistance programme
Head of Fundraising Hampshire
Cherry Trees —Liphook
- £40,000 - £50,000 a year
- Full-time
- Management
- Business development
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Regional Marketing Executive - 1 Year Maternity Cover
TaylorMade Golf Company —Basingstoke
- Full-time
- Hybrid work
- Marketing
- Business
- Communication skills
- Employee discount
Market Executive, UP UK
Rehlko —Hook
- Full-time
Head of Income Generation and Communications
OpenSight —Eastleigh
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- No degree
- Travel
- Free parking
- Flexitime
Quick apply
14d

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

delivery executive jobs in basingstoke, eng

Customer Services Executive

Entry-Level Account Executive (HF1341418)

Sales Executive - Peugeot Basingstoke

Customer Care Executive

Administrator

Customer Support & Enablement Executive

Sales Associate - Kia

Client Services Executive

Marketing Executive

Away from Home - New Business Development Executive (Lincolnshire)

Trainee/Assistant Quantity Surveyor

Marketing Executive

Sales Executive

Executive Assistant & Social Media Coordinator (Part-Time)

Chief Information Officer

Operations Project Manager

Head of Fundraising Hampshire

Regional Marketing Executive - 1 Year Maternity Cover

Market Executive, UP UK

Head of Income Generation and Communications

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