Helpdesk administrator Work, Jobs in Basingstoke, Eng (with Salaries)

Portals Administrator
LRG —Camberley
- Remote
- Microsoft Excel
- SharePoint
- IT
Quick apply
2d
Business Support Administrator - FTC (18M)
Emcor —Theale
- Up to £28,550 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Quick apply
2d
Medical Receptionist/Administrator
Kings Corner Surgery —Ascot
- From £12.71 an hour
- Part-time
- Windows
- Administrative experience
- In-person
- Free parking
- Life insurance
Quick apply
1d
Office Administrator
ESF Technologies —Camberley
- £24,000 - £26,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
Quick apply
14h
Administrator – Fire & Security Industry
ESF Technologies —Blackwater and Hawley
- £24,000 - £27,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
Quick apply
7d

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Portals Administrator

LRG -
Camberley

Quick apply

Job details

2 days ago

Benefits

Company pension

Qualifications

Microsoft Excel
Creative writing
SharePoint
IT
Communication skills
Negotiation
Time management

Full job description

Job Title: Portals Administrator

Location: Remote with occasional visits within the LRG Region

Brand: LRG

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

Key Responsibilities:

Portals Management

Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required)
Facilitate portal invites for acquisitions
Set up / remove new starters / leavers on relevant portals
Manage password security
Maintain training manuals / videos
Manage portal enhancement releases to branches and portal users
Manage, prepare and releases to business on adhoc basis
Notify teams to ensure key documentation / letters prompt or mention portals where necessary
Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals
Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary
Manage, monitor and update Wiki guidance documents
Monitor queries for future enhancement / development
Assist in the planning of portal development / projects
Constantly review how we can increase portal usage, internally and externally
Carry out testing on portal enhancements
Monitor and report of portal usage
Carry out portal housekeeping as required
Ensure portals have up to date branch information at all times
Prompt and ensure exposure of portal at all opportunities
Daily management of Portal Admin inbox, to include actions, audits and record keeping
Manage general user queries generated from the helpdesk
Provide reporting from helpdesk tickets logged in order identify training needs or portal development
Manage and monitor portal reporting to Directors

Portals

LRG Portal (Landlord & Tenant)
P&I Sharepoint Platform
Inventory Hive
Depositary
Fixflo
Inventory Base
Additional Platforms where required

General

Highlight any procedural or policy updates, amendments, queries or discrepancies
Implementation, testing, training and monitoring of new company procedures or policies as directed
Display and follow good company practices and policies at all times.
Complete Training Logs and Staff Induction programs for all training carried out.
Assist in establishing a process and procedure for new fields/projects
Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business

What are we looking for:

Lettings or Property Management experience
Commercial awareness with excellent stakeholder and negotiation skills
Good IT Skills
Good creative writing skills
Good knowledge of Word and excel
Knowledge of Reapit advantageous but not essential
NFOPP Qualifications preferred but not essential
A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales
Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload
Have high organisation skills and the ability to prioritise tasks
Excellent time management
Excellent interpersonal and communication skills with great attention to detail
Ability to learn new processes and be able to effectively deliver these to the business
Ability to manage own time and work remotely
Ability to be flexible and adapt to be successful in a changing environment
Ability to work under pressure in a busy and complex role

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

helpdesk administrator jobs in basingstoke, eng

Portals Administrator

Business Support Administrator - FTC (18M)

Medical Receptionist/Administrator

Office Administrator

Administrator – Fire & Security Industry

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