Network manager Work, Jobs in Basingstoke, Eng (with Salaries)

Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Head of PMO
Hampshire County Council —Winchester
- £82,339 - £92,410 a year
- Temporary
- Hybrid work
- Travel
- Leadership
13d
Project Manager
Retail-FCL —Basingstoke
- From £35,000 a year
- Full-time
- Microsoft Powerpoint
- In-person
- Banking
- Free parking
- Store discount
Quick apply
9d
Project Manager [Operational Resilience]
Network Rail —Basingstoke
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee discount
1d
Recruitment Specialist
Hartford Care —Basingstoke
- £40,000 a year
- Full-time
- Research
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
7d
Programme Planner
Fujitsu —Basingstoke
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Annual leave
- Employee assistance programme
Route Operations Performance & Projects Manager
Network Rail —Basingstoke
- £71,163 - £86,801 a year
- Full-time
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
7d
Assistant General Manager
Flip Out Basingstoke —Basingstoke
- £29,000 a year
- Weekend availability
- Computer literacy
- English
- Computer skills
- Store discount
- Employee discount
Quick apply
Business Process Analyst
Gist Limited —Basingstoke
- Up to £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
14d
Letting Agent
The Letting Experts —Basingstoke
- £70,000 - £100,000 a year
- Remote
Quick apply
Operations Manager – Installs
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Analysis skills
- Project management
- Team management
Quick apply
BSPS Network Quality Manager
Frimley Health NHS Foundation Trust —Frimley
- £59,798 - £67,020 a year
- Full-time
- Management
- Continuous improvement
- Leadership
14d
PMO Coordinator
Gist Limited —Basingstoke
- Up to £37,000 a year
- Full-time
- Microsoft Office
- Travel
- Agile
- Annual leave
- Employee assistance programme
14d
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- Up to £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Community Connector
British Red Cross —Basingstoke
- £25,541 - £27,200 a year
- Travel
- Communication skills
- Annual leave
- Flexitime
13h
Regional Service Charge Manager
SNG (Sovereign Network Group) —Basingstoke
- £58,000 - £71,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
6d
Area Support Manager - FTC
IVC —Basingstoke
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
2d
Senior Procurement Manager
SNG (Sovereign Network Group) —Basingstoke
- £64,000 - £74,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
Clinic Coordinator and Research Administrator
Synthesis Clinic —Reading
- £20 - £25 an hour
- Part-time
- Hybrid work
- Writing skills
- Administrative experience
- In-person
Quick apply
6h

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Service Delivery Manager

Nomios -
Basingstoke

Quick apply

Job details

Full-time
£45,000 - £55,000 a year

Qualifications

CRM software
Sales support
Driving Licence
Report writing
Report generation
Stakeholder liaison
IT service management
Internal department liaison
English
Continuous improvement
Confluence
Relationship management
Customer support
Customer interaction
Business
Communication skills
Information Technology

Full job description

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures.

In support of our rapid and continued UK growth, we are currently seeking a Service Delivery Manager to join our fast-growing Services team and ensure customer excellence. This is a fantastic opportunity to grow your career in the Network and Cyber Security space, with a company that values its people and offers opportunities for development.

Your role as Service Delivery Manager

As Service Delivery Manager, you will be responsible for the end-to-end customer experience for the services we deliver, serving as the customer’s internal point of contact for any service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused, and possess exceptional attention to detail. You should enjoy problem-solving and getting things done in a fast-paced environment, and should be motivated to succeed, with a desire to continuously learn and improve.

Responsibilities

Whilst no two days will be the same, the types of activities that the Service Delivery Manager will be involved in include:

Own the Service Transition for onboarding of new customers and of new services for existing customers
Successfully deliver customers’ Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Maintain and lead Service Reviews with customers and internal stakeholders
Work closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customers
Oversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management)
Define, maintain, and improve Service Reporting
Identify areas for improvement across the Service Delivery landscape; own improvement initiatives that deliver value to Nomios
Manage Customer Satisfaction Levels through effective surveys and service performance measurement
Own customer documentation such as operations handbooks, service introductions, and bespoke service processes
Support Sales Account Managers with identification and progression of further Managed Services business
Ensure that vendors meet their targets as part of the SoW

Fluent in English with excellent written and oral communication skills
Strong persuasion skills and a talent for delivering engaging presentations
Degree (preferably Business or Information Technology), or equivalent work experience
Ability to build strong, trusting relationships quickly
At least three years’ experience as Service Delivery Manager for a mature SOC
Knowledge of Service Management tools, such as: CRM, Salesforce, Confluence, Power apps, Microsoft 365
Solid understanding of cyber security concepts, including SIEM, EDR, XDR
Strong team player
Ability to work under pressure, handling escalations calmly and competently
Ability to use initiative and work independently
Organised and professional with the ability to multi-task
Excellent senior stakeholder and relationship management
Proactive, ‘can do’ approach; willing to rise to a challenge
Analytical, enjoying creating reports and documentation, whilst able to explore new ideas
You will regularly be required to attend customer sites across the UK and must therefore hold a full UK driving licence.

Job Specifics

This is a hybrid role, requiring regular visits to customer sites in London and surrounding areas and occasional attendance at our Basingstoke office (free hot & cold drinks, breakfast items, snacks, lunches, and regular takeaway Fridays are provided to all staff in the office!)
Hours are full-time: Monday - Friday, 9:00am - 5:30pm, although some flexibility will be required
Some travel should be expected, including overnight stays in the UK and occasionally abroad when necessary

Why would you choose to come and work for us?

We invest in our people. You will get to work in a dynamic, fast-paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight-knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive salary and commission scheme along with industry-leading benefits.

Ready to make an impact? Apply now!

Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

Quick apply

Refine Your Search

network manager jobs in basingstoke, eng

Service Delivery Manager

Head of PMO

Project Manager

Project Manager [Operational Resilience]

Recruitment Specialist

Programme Planner

Accuracy and Loss Manager

Route Operations Performance & Projects Manager

Assistant General Manager

Business Process Analyst

Letting Agent

Operations Manager – Installs

BSPS Network Quality Manager

PMO Coordinator

Warehouse Process and Compliance Manager

Community Connector

Regional Service Charge Manager

Area Support Manager - FTC

Senior Procurement Manager

Clinic Coordinator and Research Administrator

I want to receive the latest job alerts for network manager in basingstoke, eng

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