client experience manager Work, Jobs in basingstoke, ham (with Salaries)

Sudio & Client Relationship Manager
Petra Jewellery —Basingstoke
- £30,000 - £35,000 a year
- Full-time
- Project management
- In-person
- Leadership
- Free parking
Quick apply
13d
SME Relationship Management - Trading Sectors
Lloyds Banking Group —Woking
- Full-time
- Hybrid work
- Communication skills
- Banking
5d
Commercial Account Executive
Howden Group Holdings —Newbury
- Full-time
- Hybrid work
- Employee discount
Customer Contact Centre Advisor Jaguar Land Rover
South East Motors —Basingstoke
- £26,426.80 - £32,426.80 a year
- Full-time
- Microsoft Word
- CRM software
- Customer service
Quick apply
5d
Customer Service Advisor
Kier Group —Basingstoke
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Flexible schedule
4d
Real Estate Program Manager, EMEA
UL Solutions —Basingstoke
- £173,400 - £231,200 a year
- Hybrid work
- Project management
- Bachelor's degree
- Contracts
- Annual leave
Placement Manager
The OT Practice —Hook
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- Organisational skills
- Free parking
Quick apply
Regional Facilities Manager
CBRE —Basingstoke
- Full-time
- AI
11d
Account Manager
Building Materials Nationwide —Reading
- £30,000 - £40,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
Area Support Centre Manager
Southern Coop —Sandhurst
- £37,151.60 a year
- Full-time
- Team management
- Leadership
- Employee assistance programme
- Employee discount
10d
Assistant Compliance Manager
SPS South Ltd —Basingstoke
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick apply
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Client Operations Manager
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quality Manager
M Group —Reading
- £50,000 - £60,000 a year
- Engineering
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
HEAD OF MARKETING & PR
Wellington Estates —Stratfield Saye
- Weekend availability
- Management
- Analysis skills
- In-person
- Annual leave
- Employee discount
Regional Manager (Catering) - Oxfordshire/Berkshire
Eurest —Didcot
- Up to £65,000 a year
- Management
- Contracts
- Leadership
Works Planner/Administrator
Ph Water & Air Technologies —Basingstoke
- Full-time
- Customer service
- Time management
Quick apply
Business Development Manager
Smart Group —Bracknell
- £30,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Work from home
Quick apply
9d
ERP Implementation Project Manager (Contract)
Mysoft —Fleet
- Hybrid work
- PMP
- ERP systems
- Project management
Quick apply

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client experience manager jobs near basingstoke, ham

Sudio & Client Relationship Manager

Petra Jewellery
Basingstoke

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Benefits

Free parking
Casual dress
Company events
On-site parking

Qualifications

Mechanical engineering
Project management
Sketchup
Leadership
Digital design

Full job description

We are looking for someone for our Studio & Client Relationship Manager role, who will have just as much to do front of house as back office, requiring a blend of people skills and production management.

A BIT ABOUT US

Petra Jewellery has been #SharingTheSparkle since 1979.

We specialise in bespoke commissions, repairs and restorations with very little retail which means everything that we do is deeply personal and each job we take in is handled with compassion as well as high levels of expertise.

THIS ROLE

Studio & Client Relationship Manager is a job title designed to reflect the responsibility of taking work from start to finish, on time, on budget and to keep our clients updated every step of the way.

We have a jewellery specific EPOS system to manage workflow throughout production and a relatively new CRM system called Go High Level to support delivery of customer service excellence.

Behind the sparkle sits a surprisingly complex operation.

Delivering exceptional experiences requires project management skills, commercial awareness and the ability to coordinate multiple moving parts; ensuring we deliver on time, on budget and to the high standards we’re known for.

We find that pure creatives, as wonderful as they are, sometimes struggle to follow our digital systems that are essential in capturing important details and keep everything on track.

THIS ROLE COULD BE PERFECT FOR YOU IF…

Are happy with Tuesday to Saturday as a working pattern.

Are within a reasonable daily commute to Basingstoke.

Are comfortable with a starting salary around £30-35k

Are output focussed, good at prioritisation and time management.

Enjoy having a broad range of responsibilities.

Love people and relationship building.

THIS IS PROBABLY NOT FOR YOU IF…

You dislike switching between creative, operational and people-focused tasks.

You prefer highly structured corporate environments.

You struggle with always having a lot to do.

If you have no creative experience at all it’s not necessarily an issue; Jo was a nursery manager prior to joining us over ten years ago and I’m a mechanical engineer: we have both learnt ‘on the job’ and are now pretty good at what we do!

WHAT THE ROLE ACTUALLY INVOLVES

This role blends customer experience, operational leadership, creativity and commercial awareness.

One morning you could be guiding a bespoke jewellery commission; by lunchtime capturing customer stories and content for marketing; later reviewing workflow and production priorities, before supporting an event, networking opportunity or business improvement project later that week.

You’ll help support our manager Jo, strengthen the wider team, improve operational systems and help ensure Petra continues delivering exceptional experiences as we grow.

You do not need a jewellery degree.

You do need warmth, judgement, maturity, emotional resilience and a systems-orientated mindset.

BACKGROUND EXPERIENCE THAT MAY SUIT THIS ROLE

Luxury retail
Hospitality
Events
Project coordination
Operations
Premium client services
Relationship management
Boutique business environments
High-end sales
Creative studios or experiential businesses

OUR RECRUITMENT PROCESS

We care far more about mindset, ability to connect with people and ownership than polished interview answers.

1. Contact Mitch
Email Mitch directly with your CV and a brief introduction explaining why this role appeals to you.

If your application resonates, we’ll reply with a detailed role pack and our Brand Bible.

2. Meet on-site for a coffee
We’ll arrange an informal coffee and insight meeting with Mitch.

3. Interview with Jo
A deeper dive into the details of the role with our manager Jo with a few practical exercises on site.

4. Spend time with us
Final two candidates invited to spend a taster day with the Petra team.

HOW TO APPLY

Please email: [email protected]

Subject line: Studio & Client Experience Manager Application

DEADLINE

Thank you for taking the time to read through to here, if you’re keen to express an interest in this role please email me by Friday 29th May 2026.

PS: NEED A HIGHER INCOME?

If you love the sound of the role, but are currently renumerated at a higher level than we are suggesting, please do still have that coffee with me: we have an established performance review scheme and consistently and generously reward results with profit share and accelerated promotion.

If you have any questions please do email me: [email protected]

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client experience manager jobs in basingstoke, ham

Sudio & Client Relationship Manager

SME Relationship Management - Trading Sectors

Commercial Account Executive

Customer Contact Centre Advisor Jaguar Land Rover

Customer Service Advisor

Real Estate Program Manager, EMEA

Placement Manager

Regional Facilities Manager

Account Manager

Area Support Centre Manager

Assistant Compliance Manager

Regional Operations Director - Places Leisure

Key Account Manager

Client Operations Manager

Quality Manager

HEAD OF MARKETING & PR

Regional Manager (Catering) - Oxfordshire/Berkshire

Works Planner/Administrator

Business Development Manager

ERP Implementation Project Manager (Contract)

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