It security specialist Work, Jobs in Basingstoke, Ham (with Salaries)

Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Cyber Security Ops. Specialist
BT —Reading
- Monday to Friday
- Computer networking
- IT
IT Strategy Specialist (Edgewing)
BAE Systems —Frimley
- From £54,808 a year
- Analysis skills
- IT
- Communication skills
3d
IT Operations Specialist I - AppSec DevSecOps
Fluor Corporation —Farnborough
- Azure
- Computer Science
- Java
- Annual leave
- Employee assistance programme
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Cyber Threat Hunting Specialist
Vodafone —Newbury
- Full-time
8d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
1d
Senior Oracle HCM Cloud Techno‑Functional Specialist
UL Solutions —Basingstoke
- Oracle
- Computer Science
- Bachelor's degree
IT Engineer
QinetiQ —Farnborough
- Full-time
- Engineering
- Windows
- No degree
- Employee discount
IT NetSuite Functional Specialist (f/m/d)
Thinkproject Holding GmbH —Reading
- Full-time
- Microsoft Excel
- Sales
- English
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
Data Protection and Information Governance Lead - 6 month Fixed Term Contract
Housing Solutions —Maidenhead
- £35,411 - £58,232 a year
- Part-time
- Communication skills
- Annual leave
1h
Product Cybersecurity Engineer / Specialist
Agilent Technologies LDA UK Limited —Harwell
- Full-time
- Hybrid work
- Windows
- Master's degree
- Analysis skills
3d
Product/Service Specialist - EMC/Wireless
UL Solutions —Basingstoke
- Remote
- Engineering
- English
- Travel
Intelligence Analyst - CSAE (Threat and Performance) (SEROCU)
Thames Valley Police —Reading
- £46,075 a year
- Part-time
- Analysis skills
- Travel
- Annual leave
Associate IT Engineer
QinetiQ —Farnborough
- Full-time
- Engineering
- IT
- Linux
- Employee discount
Digital Service Ownership Specialist
Honda —Bracknell
- Full-time
- Remote
- Azure
- Salesforce
- Analysis skills
- Flexitime
- Work from home
14d
IT Support Services Agent
QinetiQ —Farnborough
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount

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Second Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Technical support
ITIL
Driving
IT support
IT
Communication skills

Full job description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

Receiving and resolving escalated tickets from First Line Service Desk. 
Diagnosing and resolving more complex technical issues that cannot be resolved at first line. 
Escalating issues to Infrastructure, Security, or specialist teams when required. 
Providing guidance and support to First Line colleagues on technical matters. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Supporting software deployment activities, rolling out EUC software to users. 
Supporting EUC patch management activities to ensure software is updated to the latest, secure versions. 
Supporting identity and access administration activities in compliance with defined IAM policies, including more complex account provisioning and access requests. 
Supporting user training activities to ensure users are trained to use IT systems effectively. 
Supporting the development of end-user documentation to help users utilise systems and services. 
Staying informed about SLA targets and working to achieve them. 
Being kept informed during major service outages to understand the impact on users and support communications
Accurately logging all support interactions and resolution details in the ticketing system. 
Contributing to the maintenance and improvement of knowledge base articles and end-user documentation.

Skills and Experience:

Strong communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
Customer-focused approach with a commitment to delivering excellent service. 
Solid understanding of IT support principles and end-user computing technologies. 
Strong diagnostic and problem-solving skills across a breadth of IT disciplines. 
Experience with identity and access administration, endpoint protection, and software deployment. 
Ability to guide and mentor First Line colleagues to develop their skills. 
An understanding of ITIL service management principles.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £26,000.00-£32,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it security specialist jobs in basingstoke, ham

Second Line Support

Cyber Security Ops. Specialist

IT Strategy Specialist (Edgewing)

IT Operations Specialist I - AppSec DevSecOps

Administrator

Second Line Support

Data Centre Technician , Data Center Operations

Cyber Threat Hunting Specialist

IT Support Technician (SETSU) (SEROCU)

Senior Oracle HCM Cloud Techno‑Functional Specialist

IT Engineer

IT NetSuite Functional Specialist (f/m/d)

Solution Architect (DV Security Clearance)

Data Protection and Information Governance Lead - 6 month Fixed Term Contract

Product Cybersecurity Engineer / Specialist

Product/Service Specialist - EMC/Wireless

Intelligence Analyst - CSAE (Threat and Performance) (SEROCU)

Associate IT Engineer

Digital Service Ownership Specialist

IT Support Services Agent

I want to receive the latest job alerts for it security specialist in basingstoke, ham

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