Support consultant (finance) Work, Jobs in Basingstoke, Ham (with Salaries)

Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Finance Manager
INNOPLUS TECHNOLOGIES LTD —Godalming
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Travel
- Annual leave
- Flexitime
Quick apply
7d
Mortgage Adviser
DK Financial Services Ltd —Winchester
- £35,000 - £100,000 a year
- Part-time
- Basic maths
- English
- Financial services
- Flexitime
Quick apply
3h
Account Director
BCN Group —Reading
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
BCN Group —Reading
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Client Service Delivery specialist - Group Risk & Healthcare
Aon Corporation —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Work from home
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Snr Consultant Systems Analyst
Visa Europe Limited —Reading
- Doctoral degree
- Master's degree
- C++
International Pension Manager
Siemens Energy —Camberley
- Full-time
- Spanish
- Analysis skills
- Maths
- Profit sharing
Investment Manager
Maven Capital Partners UK —Reading
- Full-time
- Business development
- Organisational skills
- Communication skills
- Paid training
- Annual leave
Solutions Engineer - Strategic Accounts
Dynatrace —Maidenhead
- Full-time
- Azure
- Computer Science
- Sales
- Employee stock purchase plan
- Annual leave
Senior Presales System Engineer -Financial Sector
SAS —Marlow
- Sales
- Travel
- Financial services
10d
Ecologist (Reading)
Jacobs —Reading
- Full-time
- Hybrid work
- In-person
- Annual leave
- Flexible schedule
Senior Capital Projects Construction Manager
Berkshire Healthcare NHS Foundation Trust —Maidenhead
- £59,798 - £67,020 a year
- Full-time
- No degree
- Construction
- Free parking
- Annual leave
3d

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Software Support Consultant (Finance)
Mysoft —Fleet
Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
Quick apply

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Software Support Consultant (Finance)

Mysoft
Fleet

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Accounts receivable
Sage
Microsoft Excel
Accounts payable
Customer service
Supply chain
ERP systems
Business processes
Microsoft Office
SQL
Accounting
Organisational skills
Communication skills
Time management

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems.

Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from you!

You could be an experienced Finance ERP Support Consultant or you could have a finance background with strong technical aptitude and are looking to transition your career into the world of software support. This role offers the chance to build specialist expertise, with innovative technology and develop your career within a collaborative and supportive team.

What you'll be doing…

Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service.
Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules.
Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting.
Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required.
Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements.
Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication.

What we're looking for…

Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting.
Proven experience supporting ERP software and finance-related business processes within a commercial, customer-focused environment is highly advantageous
Excellent analytical, troubleshooting and problem-solving skills, with the ability to investigate and resolve software support issues effectively.
Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users.
Highly organised, with the ability to prioritise and manage multiple issues in a fast-paced environment, alongside strong Microsoft Office and Excel skills.
Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors.

We'd love to hear from you if you have:

Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
A methodical and analytical approach to problem-solving, with strong attention to detail and accuracy.
The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels.
Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast-paced environment.
A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team.
A professional, customer-focused mindset with a strong sense of ownership, accountability and adaptability.

Working for Mysoft

At Mysoft, you'll have the opportunity to get your hands-on cutting-edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.

On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available.

While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate

Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.

Quick apply

Refine Your Search

support consultant (finance) jobs in basingstoke, ham

Software Support Consultant (Finance)

Finance Manager

Mortgage Adviser

Account Director

Account Manager

Client Service Delivery specialist - Group Risk & Healthcare

Senior/Principal Consultant – Fraud Risk Services

Snr Consultant Systems Analyst

International Pension Manager

Investment Manager

Solutions Engineer - Strategic Accounts

Senior Presales System Engineer -Financial Sector

Ecologist (Reading)

Senior Capital Projects Construction Manager

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