Fund manager Work, Jobs in Basingstoke (with Salaries)

Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
AI tooling Governance and Adoption Manager
Once For All UK —Basingstoke
- £70,000 a year
- Spanish
- English
- IT
- Employee assistance programme
Quick apply
9d
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
SDR Manager
Once For All UK —Basingstoke
- Sales
- Marketing
- Salesforce
- Employee assistance programme
Quick apply
2d
Global Channel Events Manager
Lenovo —Farnborough
- Full-time
- Project management
- IT
- Communication skills
Resource and Planning Manager
Once For All UK —Basingstoke
- Overtime
- Microsoft Excel
- Employee assistance programme
Quick apply
2d
Group Health and Safety Manager
Once For All UK —Basingstoke
- £50,000 - £55,000 a year
- Spanish
- Communication skills
- Employee assistance programme
Quick apply
Commissioning Support Officer
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- IT
2d
Contact Centre Reporting manager
Utilita Energy Limited —Valley Park
- £44,639 a year
- Customer service
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Programme Facilitator - Basingstoke (South Central) Outcome in a Day
HM Prison & Probation Service —Basingstoke
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
Court of Protection Paralegal
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
7d
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Functional Skills Tutor (Experienced)
West Berkshire Training Consortium —Newbury
- Part-time
- English
- In-person
- Care plans
- Employee discount
- Life insurance
Quick apply
1d
Medical Innovation Manager
Procter & Gamble —Reading
- £45,000 a year
- Full-time
- Doctoral degree
- English
- Employee stock ownership plan
Nature Ridge Project Development Manager
Wiltshire Council —Hungerford
- £39,862 - £41,771 a year
- Temporary
- Hybrid work
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
8d
Investment Manager
Maven Capital Partners UK —Reading
- Full-time
- Business development
- Organisational skills
- Communication skills
- Paid training
- Annual leave
Senior Probation Officer - Offender Personality Disorder - (Hampshire & IOW Partnership) - South Central
HM Prison & Probation Service —Aldershot
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
11d
Corporate Partnerships Fundraiser
Phyllis Tuckwell Hospice —Farnham
- £29,687 - £30,839 a year
- Full-time
- Business development
- Driving
- Hospice
- Health & wellbeing programme
- Annual leave
Quick apply
10d

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Customer Operational Delivery Manager

Once For All UK -
Basingstoke

Quick apply

Job details

£55,000 - £60,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Management
Customer service
Customer support
SaaS
Communication skills
Time management

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

To develop, manage and motivate the Customer Operational Delivery Teams ensuring they achieve the overall business objectives whilst ensuring outstanding customer service is delivered consistently to external and internal customers. To ensure we create a level of customer experience where our customers feel that we are truly there to help maximise their use of our services in a low effort way. To help maximise supplier retention through excellence in Customer Service and as a partner to our Commercial Organisation.

This is an office based role

Job Responsibilities:

Accountable for effective people management to ensure team morale, timely customer management and consistent achievement of operational metrics and targets including KPI’s and SLA’s and to be the second point of contact for escalations.
Skilled in document verification, assurance processes, and maintaining accuracy within compliance‑driven environments.
Experienced working within Health & Safety–focused, highly regulated, and construction‑related settings, ensuring adherence to industry standards and legal requirements.
Responsible for balancing resource levels across the teams in order to ensure SLA’s are met and to implement strategic change in order to achieve operational excellence.
Accountable for the data driven management of the teams’ performance, critiquing the outputs and implementing corrective actions to ensure consistent achievement.
Accountable for coaching individuals on their performance to exceed targets through regular 1:1’s, identifying training needs, performance management and ensuring all training is completed.
Accountable for the recruitment, induction and training of all new starters into the Customer Operational Delivery team.
To be the subject matter expert from an Operations perspective supporting projects and continuous improvement initiatives across the business.
To be fully integrated into the product management process to ensure that both Internal and External schemes, services and features are fully catered for at launch or released to maximise user adoption and experience.
Responsible for managing transformation plans that drive efficiencies through automation/AI, streamlining processes with a key focus on guiding teams through change in a structured, people‑centric way.
To actively promote a culture that delivers high performance, motivation and engagement through effective leadership.
To work as part of the Customer Operations Senior Management Team reviewing processes, leveraging analytics in tools and analysing supplier feedback to drive continuous improvement through the creation, training and enforcement of such improvements.

Knowledge, Skills, Experience and Qualifications:

More than 5 years’ experience in a Customer Service/Customer Support/Operations Manager type role.
Previous success in delivering against challenging operational objectives and experience in using data and insight to identify opportunities for improvements.
Experience managing transformation plans than embeds automation, streamlines processes, and guides teams through change in a structured, people‑centric way.
Experience of successfully managing team leaders and building effective relationships with multiple stakeholders.
Experience of coaching team leaders and creating a culture where coaching cascades down through their teams. Experience supporting SaaS products.
Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service.
Positive in approach with the ability to liaise, influence, communicate and negotiate at all levels of management and work collaboratively with other departments.
Articulate with excellent verbal and written communication skills.
A self-starter that is highly organised and with a “can-do” attitude.
Demonstrable problem-solving ability and time management practices.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

fund manager jobs in basingstoke

Customer Operational Delivery Manager

Customer Success Manager

AI tooling Governance and Adoption Manager

Digital Customer Success Manager

SDR Manager

Global Channel Events Manager

Resource and Planning Manager

Group Health and Safety Manager

Commissioning Support Officer

Contact Centre Reporting manager

Programme Facilitator - Basingstoke (South Central) Outcome in a Day

Court of Protection Paralegal

ZARA READING VISUAL/COMMERCIAL MANAGER

Functional Skills Tutor (Experienced)

Medical Innovation Manager

Nature Ridge Project Development Manager

Client Operations Specialist (Internal Account Manager)

Investment Manager

Senior Probation Officer - Offender Personality Disorder - (Hampshire & IOW Partnership) - South Central

Corporate Partnerships Fundraiser

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